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Core charge for new transmission WHY?

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Old 01-20-2021, 09:33 AM
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Is it already installed and paid for and now you're asking for the old one? Maybe you've said and I missed it.

Heaps of responses since I typed the above. I see now where it's on order.

If you've already signed the paperwork and it doesn't mention a core charge; I've always been made aware of one prior to purchase. Even online purchases. I would use your paper trail and let them know they can't keep your old one.

You may end up, and I recommend, going to a different dealership. It is at a Ford Dealership yes?

Last edit: Or make them show you where they have been charged a core fee and need to recoup their monies.

Last edited by FerdinandF150; 01-20-2021 at 09:38 AM.
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Old 01-20-2021, 09:57 AM
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Originally Posted by djfllmn
where you think ford gets the stuff to rebuild transmissions?

hence the core charge. ford charges the dealer the core and then when the core guy comes they get a credit, so guess what? no core you get to pay the 1K dollar core on top of your transmission replacement cost.
Ford MC does not, the dealership does it themselves, I've verified this with their corporate office. Yes, I understand where refurb/remanuf items come from, by the use of the broken one. Im not buying a refurb/remanuf one. So why charge a core fee, when its not being used in my situation, Im told its a brand new one, so why would they need to charge me for me to keep my broken one, and not give me a credit on the purchase of a new one, for them to keep my broken one, for them to profit from my part, I've already bought when i bought the truck? As others have said, its just cause, why bother, well, cause i want a truthful real understanding of why, they can justify selling my broken transmission, for a profit, and justify charging me $1000 to keep it. And not give me any credit on the bill, if they keep it. And why does everyone just accept it, when you can see its not right. Batteries, tires, fluids, i get it. And anything refurb/remanuf, as well. But brand new?
Old 01-20-2021, 10:03 AM
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i can show you a ford parts invoice, ford charges the dealer the core, it gets added into parts inventory. it doesn't matter if its new or a reman'd. there is a core. it goes back to ford and then they rebuild it and then sell it as a reman.

thats the cold hard truth. don't like it? don't buy it. The dealer doesn't resell your junk trans, it goes back to ford. as a core and the dealer gets the core charge back, so you return the core, you get 1k back
Old 01-20-2021, 11:44 AM
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Originally Posted by djfllmn
i can show you a ford parts invoice, ford charges the dealer the core, it gets added into parts inventory. it doesn't matter if its new or a reman'd. there is a core. it goes back to ford and then they rebuild it and then sell it as a reman.

thats the cold hard truth. don't like it? don't buy it. The dealer doesn't resell your junk trans, it goes back to ford. as a core and the dealer gets the core charge back, so you return the core, you get 1k back

I appreciate your response, however; I too can show you, that Ford MC Corporate stated, they don't require it.

It's not a matter of like it or not, dont buy it. And I'll presume, you're not being a jerk in the means you're stating it. Because its unneccessary for anyone to be such, when it's a question, wanting an actual answer that clarifies=justifies.
The dealership creates the invoice, not FMC. The OEM Ford Parts does the same, as well. And they are allowed to charge whatever they want, they are not regulated by FMC, when it comes to buy/sell, trade parts.
The dealer does sell it, where does the $1000 come from/for then? Albeit it to the distributor or someone else. And as previously stated, there is no credit to me, as that is what was exactly said to me by the manager. No discount, no price difference. Don't get annoyed, with my question because you may be one to just accept whatever and go on about your day, and haven't satisfied me. Just accept it, dont like it, dont buy it. Uh ok, that makes perfect sense, but thanks for playing. Have a better day.

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Old 01-20-2021, 11:47 AM
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again, the dealer does not sell the core they sell the actual part, then the core goes back to ford, ford charges the dealer the core and then when the part goes back, the core charge gets refunded to the dealer

that is how it works
Old 01-20-2021, 11:56 AM
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Originally Posted by djfllmn
again, the dealer does not sell the core they sell the actual part, then the core goes back to ford, ford charges the dealer the core and then when the part goes back, the core charge gets refunded to the dealer

that is how it works
So, why does the dealership get the refund instead of me ?
I see you're frustrated and I am sorry that you are. I'm not one to accept "just cause, i said so" details, if you don't get all the details and verifications as to why things are done the way they are, then it causes this inquiry, then they don't ever change or get better or worse, whichever the case may be. As they said, FMC does NOT require. Its a independant choice by the dealerships and the parts company. Ford, does not get involved with the buy and sell of parts through the dealership. Its the dealerships and parts company OEM Ford Parts, choice.
Old 01-20-2021, 11:59 AM
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Originally Posted by 2015FordF150Platinum
So, why does the dealership get the refund instead of me ?
I see you're frustrated and I am sorry that you are. I'm not one to accept "just cause, i said so" details, if you don't get all the details and verifications as to why things are done the way they are, then it causes this inquiry, then they don't ever change or get better or worse, whichever the case may be. As they said, FMC does NOT require. Its a independant choice by the dealerships and the parts company. Ford, does not get involved with the buy and sell of parts through the dealership. Its the dealerships and parts company OEM Ford Parts, choice.
And you've contradicted yourself in your own statement. They dont sell, then they do sell.
Old 01-20-2021, 12:02 PM
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If you were the one to order the part and pay for it you would have paid the core and gotten a refund once the original is returned. Profit: $0

The dealership ordered the part and paid the core and thus they get a refund. Profit: $0

I think they didn't see a point of charging you $7k, only to then refund you $1k once the core was returned.

Again, they should be able to show you an invoice for the core. Ask to see it.
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Old 01-20-2021, 12:31 PM
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Originally Posted by FerdinandF150
If you were the one to order the part and pay for it you would have paid the core and gotten a refund once the original is returned. Profit: $0

The dealership ordered the part and paid the core and thus they get a refund. Profit: $0

I think they didn't see a point of charging you $7k, only to then refund you $1k once the core was returned.

Again, they should be able to show you an invoice for the core. Ask to see it.
I appreciate your response, it's been thus far, the BEST! I was told the cost was $6k. So if it's actually $7k and them keeping/returning the core they just quoted the exchanged price, without explaining its actually a $7k transmission. However, every where I have researched for the cost of the new tranny, it varies from $4500 to $6k. So with those prices varying as such, it's the mark up on the tranny, then the core refund applied, and posted/given.
You my Ferdinand, are an excellent explainer. And I truly appreciate your assistance. Hopefully some others in here that are Ford Parts dealer guys, or adamant, at saying just cause, will understand as well.
Thank you and have a great day.

Last edited by 2015FordF150Platinum; 01-20-2021 at 12:33 PM.
Old 01-20-2021, 12:37 PM
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These guys explain it pretty well. It's just leverage to ensure a supply of cores for rebuilding. They chose a good word - ransom. It's a part of a business model. Just a way to ensure consistent revenue and profit. There's no morality or ethics or honesty involved. It's just business. Not personal.

People should know all of these things before they get the bill. If they don't want to pay it, find another option. Caveat emptor. No offense.

https://highwayandheavyparts.com/n-1...hoCAUoQAvD_BwE

A CORE CHARGE IS BASICALLY A RANSOM FOR YOUR OLD PARTS.

A core charge is a fee you pay when buying a part, that will be returned to you when you send the old part you’re replacing back. So let’s say you buy a turbocharger for $1,000 and there’s a $400 core charge. You will pay a total of $1,400 upfront. When your new turbo shows up, you’ll take the box it came in, put your old turbo in it, and send that dirty, old part back to the manufacturer. When they get it, you should be credited back the $400 core charge, thus making your net payment only $1,000. It’s a monetary incentive to get your old part

Last edited by BareBonesXL; 01-20-2021 at 12:39 PM.


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