2015FordF150Platinum

2015 F150 Platinum 4x4 3.5 Ecoboost 6 speed auto/manual transmission. I’ve seen some threads about my exact issue in here.
Transmissions started hard shifting between 3rd and 4th gears. Drive 10, 15, 20 mph, all ok, then get to 30-40-50 hard downshift, and nearly like slammed on brakes or the rear ended locked up. Immediately had it towed to dealership, said computer had to be reset, ready to go. Started doing it again an hour after picking it up. Took it back, no clue why it’s still doing it, they say, so you need a new transmission. Ok, 6k for New tranny. So, if it’s brand new, and I own the broken one in my truck, why am I told I have to pay a $1,000 core charge to be able to keep my already owned and broken transmission? FMC says they do not require a core charge, the independently owned and operated dealership oversees that on their own. They are not going to credit me the $1,000 to the price of the new transmission, nor can I keep what I already bought and paid for when I bought it brand new. State of Texas Dept of MV licensing and regulations has no requirement for core charges on a mechanical part. It is not a battery or tires nor fluids. So, if I’m buying a brand new transmission, why would their be a core charge? My research has shown me, it’s for rebuilt or remanufactured transmission, I am buying a new transmission. Please help me understand this process?
Thanks in advance.

Runs With Scissors

It's because they want your old transmission, which they've decided has a value of $1,000 when buying it from you. They assume that most people who buy a new transmission won't want the old one, so in your case you were offered $1,000 for it, which they included in the final price.

2015FordF150Platinum

I wasn't offered $1000, they said itd cost me $1000 to buy it from them. Its not theirs, to begin with. It wasnt included on the estimate for the new transmission. All that was on the quote, new transmission, labor, fluid, tax.

2015FordF150Platinum

I appreciate your response however; I wasn't offered $1000 for it, by them. It wasnt on the estimate as a fee or deduct from the quote either. I asked them can I have my broken transmission instead of them throwing it away. He said, you can buy it for $1000 as a core fee. It wasnt included on the estimate. All that is on the quote is, New Transmission, Labor, Fluid and Tax. And all my research, shows a core fee is to replace the purchase of a refur/remanuf tranny. Im buying a brand new trans.

Runs With Scissors

I can understand your frustration as to them not making it clear. With items like new batteries, it is generally made quite clear that you don't get your core charge back until you bring in your old one.

That said, if you are positive that the core charge isn't mentioned anywhere on any bill, estimate, manifest, etc., then you just might have a case to argue with your dealer.

kozal01

iTrader: (2)

Why is there a core charge? Same reason there is a core charge for almost any rebuildable replacement part. They take you're old part, rebuild it and sell it as re-manufactured. The price including the core is the full price, the returned core refunds you part of the full price for the part, this is nothing new.

77Ranger460

Have you crawled under your truck to confirm that a new transmission is in it?

2015FordF150Platinum

I appreciate your response, However, I was told, and as I've mentioned in other replies, there would be no credit applied to the bill once the job is done and was told nor is it included in the price.
Edit added: So, the dealership failed to acknowledge the real price and quoted the price as a core included/deducted. (end of edit)
I know its nothing new. Apparently, because no one has ever really bothered to want or inquire. They've just allowed it to be so. The "core" isnt a thing, its a fee. I'm buying The NEW transmission, NOT a rebuild, refab, remanuf. The price doesn't include the core return in a brand new transmission, call any dealership, and see for yourself.
Ive inquired w/Ford Motor Company Corporate office in Dearborne, Michigan and they are the ones they stated its not required, that its the dealerships doings.
And by all means, please dont pffft, me because I am a female. I was raised by a marine and mechanic, I worked along side him, when stuff broke down and he taught me all he'd of taught a son in the same situation. I'm not a complete illiterate when it comes to mechanical items, I know how they work, I know how to work on them and make them work again, with the right place, tools and time. Which all of the above I do not have at this time. And if you dont question why, and are always told just cause, well thats why. No one asked Why. So just cause, no one did anything to stop it, or get it going, whichever the case may be. Again, I thank you for your reply.
Edit added: And you almost got to the point, but left out a little bit, see FerdinandF150's post here.

2015FordF150Platinum

They are ordering it right now, and I have requested to be called when it is in, and being installed to verify this, since, Ive "Why'd".

djfllmn

iTrader: (1)

where you think ford gets the stuff to rebuild transmissions?

hence the core charge. ford charges the dealer the core and then when the core guy comes they get a credit, so guess what? no core you get to pay the 1K dollar core on top of your transmission replacement cost.