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Sync w/ Nav update problem

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Old Feb 16, 2020 | 11:01 PM
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Default Sync w/ Nav update problem

I got a notice that an update for the Sync system was available. I log into the owner.ford.com site and download the update as the directions state. When I go to move it to the USB drive the JR3T-143G81-AS-tar.gz file will not transfer. I get 0x80004005: Unspecified Error every time. I have tried different USB sticks, different browsers, different computers and get the same results every time. Of course the update wont install without the proper files. I have followed Ford's directions step by step as well to make sure I'm not doing something stupid. The USB's are formatted to the correct format and even went and bought a new one to make sure it wasn't a problem with the one I had. Has anyone else run into this problem and how did you solve it? The truck is a 2018 F150 Lariat.


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Old Feb 16, 2020 | 11:56 PM
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What format and size are the usb?
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Old Feb 17, 2020 | 12:03 AM
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I used an 8 GB and a 32 GB both formatted to the exFAT format as the directions stated. I have redownloaded multiple times and the problem is always the same file.
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Old Feb 17, 2020 | 02:23 PM
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Your antivirus may be blocking the file transfer. Whitelist the USB drive and Downlod folder from your antivirus real time scanning.
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Old Feb 17, 2020 | 02:30 PM
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From an internet search which might be related:

Error code 0x80004005 is sometimes associated with file extractor software. When this happens, you'll see the error code when trying to extract or open compressed files, like .zip and .rar files.

This fix is simple, but it only works if you see this error when interacting with compressed files. If that's the case, download and install an alternative unzip program and try using that.
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Old Feb 17, 2020 | 03:04 PM
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I must be outdated or a Canadian file..1.5gb to your 400mbs..

.lol...downloading mine.. see how it goes...

for those.....yes I know I'm downloading the install file...o.p. has file for usb
looks like I'm gonna have the same issues....extracting 2 files give me errors...same one in the o.p. picture

Last edited by Steve Osborne; Feb 17, 2020 at 06:07 PM.
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Old Feb 17, 2020 | 08:26 PM
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Trucks been running for 30 mins...setup the auto update feature..... just shut off see if it changes by morning on its own


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Old Feb 18, 2020 | 03:12 AM
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My truck was exactly like that: Build 17276, and maps 1.16. I had 2 issues. First, I opened the 'syncmyride' folder, and copied the files into the USB. I got exactly the error you got. So I copied the entire folder, and that did the trick. My other mistake was not putting the 'verification' file inside the 'syncmyride' folder, but once I did, everything worked perfectly. And I did it with just the ignition on, but with a 5A charger hooked up. Stupid truck shut everythinng of right at 40 minutes, with about 3 more to go. But fortunately, I turned ignition off and back on, and the download kept going. About 3 minutes later, it said it was done. Cycled ignition once more, and it showed both updates on the screen above. It has to be something stupid. Check all the files again. Good luck.
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Old Feb 21, 2020 | 08:35 PM
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Downloaded with chrome...extracted and good to go....
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Old Feb 22, 2020 | 02:10 PM
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Now just update the maps to 1.18 . It was free for my 2018 truck.
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