Like the title says I've been trying to update my sync version using my sons chromebook that he uses for school work. I don't have a windows laptop. I've downloaded the sync update but I guess it's not a complete file? Not sure how, or if it's possible, to download all the necessary files for the update. Has anyone tried to do this using a chromebook and have had success?

 

Yep, shouldn't be a big deal. Just double-click the downloaded ZIP file and drag the files within to the root of the formatted USB stick.

 

I just tried from my chromebook and it's just a zip file so it should work no problem. What makes you think the file is incomplete?

 

I did move it to the usb stick but when I tried to put it on the truck it said something about it being incomplete. I will try again tomorrow and figure it out hopefully.

 

Did you move the ZIP file, or did you move the contents of the ZIP file? You can't just copy the ZIP file over.

 

There have been a bunch of issues getting the latest update to stick - regards of OS. Make sure your flashdrive if formatted exFAT. Extract the zip file locally, then move to thumb drive.

 

Well no luck I suck at technology I guess lol not sure what I'm doing wrong been at it for a while now. I've downloaded the file a few times now. I've formatted the usb stick in different ways but still nothing.

this is what I get once I plug in the usb to the truck

 

Post a picture of your usb folder. I wonder if chrome is unzipping the tar files

 

This is the folder. I've tried 2 different USB sticks the same way. I have formatted them to exFAT and FAT32. Ford says to format to exFAT.

 

I'm pretty sure you have to unzip the files first.