Originally Posted by OrionPax (Post 6636635)

Got my map update usb drive in the mail. When I plug it in all I get is an error. Lst_err05. I’m already updated to 3.3 on my 2019 f150.

any ideas?


thanks

Originally Posted by Sync (Post 7113591)

As I wrote in another thread today:

I still have not been able to upgrade my maps in my 2018 Ford Edge. I found an error on the download to a flash drive site:

You get an error LST_ERR005, because the license file is the wrong file. If you go on Ford's website and search for "Why am I getting the LST_005 error you will see:

• If your vehicle has SYNC 3 v3.0, there should be seven (7) files in the SyncMyRide folder. If the JR3T-14G242-CF.TAR.GZfile is missing, you will see the LST_005 error when attempting to install the map update.

• If your vehicle has SYNC v3.3 or v3.4, there should be 15 files in the SyncMyRide folder. If the 4U5T-14G424-CD.TAR.GZ file is missing, you will see an LST_005 error when attempting to install the map update.

When I downloaded my files the License file is JR3T-14G424-CF.TAR.GZ - Notice the file is not 242, but is 424. If you put the license file in the SyncMyRide folder the program bombs out. It is looking for a file called JR3T-14G421-CE - but there is no file by that name so it bombs out and issues a LST_005 error.

I called Ford and they still have not figured this out. My 7 files I think unzipped just fine. The problem is the license file is wrong. You can use WinRAR and see what the license file has - 2 simple files that are wrong. I just do not understand why they had to make it so difficult. In any event my maps are still NA 1 15 which I think are from when the programs was started as my house that was built 5 years ago is not on them. Unless I can get the Map Upgrade to work I am stuck with the map I have.

By the way make sure the flash drive is about 20 gigs and format it using ex-fat and not NTFS. If you get the right files you might be able to upgrade your maps - I still am stuck with my LST_005 error.

Originally Posted by Sync (Post 7117404)

Like you I got a LST_005 error which means your license will not work with the map software.

Today I was told by a supervisor in CRC that since I bought my maps on Feb 26, 2021, and that I did not file a case # until 2022 - my license had expired. I cannot get the download to work. He said I have to buy the download again. Ethically that is wrong - you usually only have to pay once for software and if does not function the company will fix the problem. He stated Ford would not do anything for me as my license was expired for my software.

I was told I could not take it any further and that his supervisor does not take phone calls. He's name was Rodel - he was not nice.

My response is I am glad Google Maps still works on my iPhone - it will have to work I guess until I buy a new car. You think it will be a Ford?

Originally Posted by Sync (Post 7118017)

Files in SyncMyRide Folder:
GB5T-14G386-ZA.tar.gz
HB5T-14G386-TAC.tar.gz
HB5T-14G386-TKC.tar.gz
JR3T-14G421-CF.tar.gz
JR3T-14G422-CH.tar.gz
JR3T-14G423-CB.tar.gz
LU5T-14G386-BA.tar.gz

License file (also in SyncMyRide):
JR3T-14G424-CE.TAR

Originally Posted by jm061 (Post 7118466)

They are sending you the wrong license file. It should be "CF". They had that issue when the maps were first released in Late summer/fall 2021. Everyone's for 16-18s was messed up. They sent out CE when it should have been CF and everyone that had purchased it had to re-download it. You downloaded it via the email you got when you purchased it?