I’ve never priced out a renewal. But if you take it in and the dealer said nothings wrong, and it expires and you’re worried…have the dealer fill out Zeigler used insp form.

A Ford Used Premium Care ESP from Zeigler for 3yr or 36,000 miles with a $50 deductible for a 2019 F150 4x4 gas in Md is $2,135.

obviously if you lower the mileage, deductible, or years, it will go down in cost.

if you call Zeigler, they’ll pick up the phone. I just called and transferred my old policy to the new owner and added one on my F250

🤷‍♂️

 

Hmm.... Well maybe. Mine is 2018 though but probably about the same. Ford needs a class action for these transmissions. That is the ONLY reasons I am even considering it.

 

ok eff it - just got a $100 deductible, 48 months, 24k miles extension with lights included (extra charge) for $1950 all in. Because I am not expired yet, no inspection was necessary. She said this literally will be an extension of exactly what I have now except now with a $100 deductible.

Moose - you owe me half!

 

Owe you half? Looks like I just saved you $2k on your renewal. When I make $2k at the casino, I tip the dealer that gave me the cards

 

Doh!

 

So. Another cr@p day at Ford service. Century Ford of Mt Airy. Surprise, surprise, the problem only needed a trans software update (at least according to Ford).

I dropped the car off for an oil change and the trans issue. The warranty had 8 miles left on it when I parked it in their lot. When they finished it had 47999.9. 48k is the warranty with $0 (6/26). So they call when it is done and tell me $100 deductible. Huh? The warranty through 48k was $0. While they had it, I extended the ESP but they did not offer a $0 so I got a $100 deductible. He says Ziegler cancelled Flood's 0$ warranty so I have to pay. I told him no way when I dropped it off it was $0 and can't he figure that out with Flood and Ziegler? We argued back and forth and finally he says he'll just give it to me for $0 to shut me up. Acts like he is doing me the world's biggest favor. Then he spouts off about every time I come in again it will be minimum $100 no matter what I get done. Petty to say but yeah that is what the new ESP is - $100 deductible.

I mean even if I should pay this measly $100, I have bought 2 new vehicles from them and both are at replacement time (both 2018s). They are going to argue with me over $100 and potentially lose my business? Well, yes, that is exactly what he did. The service manager really has no business in a customer facing position. He should have said, "Oh wow that is a good point Mr. Customer! Don't worry about the $100 we'll figure it out!" He didn't, and now I will never step foot in that dealership again. Oh and while I am paying, my wife is looking at a new Bronco Sport which she loves and would have bought it today if I let her.

So that is the $100 deductible story. Now to the oil change. In the past I have supplied the oil and filter and they charge me $15 for the labor. This time he says $90. They forgot that I provided the oil and filter. Then he says $57. Huh again. They rotated the tires which I never told them to do. Tires are almost new and did not need a rotation. I told him this. He should have waived that as well but whatever. I just wanted to leave at that point so I paid and left.

When I got to the car they had changed the setting on the running boards to off. So I had no running boards to get in. I do have a bad back but no real big deal. Just sloppy. Also I looked around for the extra oil. I gave them 10 quarts (2 x 5 quarts Mobil1) and in the past they had left the extra quart on the seat. Gone also.

I will be contacting the dealership general manager and also Ford corporate. Not that it will do anything. But, there is NO shortage of Ford dealers in the DC area. I have 4 within an easy drive. They'll never get any business from me again.

 

Oof.

i think you were the one to warn me of them years ago.

for small crap, I take mine to Parsons in Martinsburg but for bigger stuff, I go to Hagerstown. They have a massive service department

 

Me sure to leave a review on Google and FB. That tends to carry the most weight in our digital / social media age. Keep us posted on your transmission, good luck, I'd be disappointed too.

 

Neither of those options will result anything besides you wasting time and raising your blood pressure. Absolutely zero. Ford corp does not give one single f--k. The GM of the dealership probably has less f--ks to give than Ford corp (if you even got to actually speak to him, which is highly unlikely). The only way to make any sort of impact is to do what SpencerPJ said... leave bad reviews on every site possible.