Order changes
I know this has been brought up but I couldn't find the thread that talked about it. I'm thinking of changing the color of my truck on order (to tuxedo black) so I sent a text to my salesman and he said he didn't think he could make any changes at this point. I just recieved my VIN yesterday along with a lot of other people but the order still shows "order processing" in COTUS.
Has anyone made changes to their order after they received a VIN? Is the dealer just trying to avoid the five minutes it takes to make the change or is he correct?
Has anyone made changes to their order after they received a VIN? Is the dealer just trying to avoid the five minutes it takes to make the change or is he correct?
I was able to add the trailer tow package to my truck a month after getting my VIN. My sales guy fed me the same line. I spoke with the sales manager and the trailer tow was magically added to my truck.
Sales people discourage this since it means more work on their end. Talk to their boss...he/she will make it happen.
Sales people discourage this since it means more work on their end. Talk to their boss...he/she will make it happen.
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You can make changes to an existing order right up to just before they pull it for production, then no more changes. You can add or subtract anything within that model. If you want to change model or go from 2wd to 4wd then you have to cancel and re-order.
I've made 3 changes to mine over a 4 week period and the changes always should up on COTUS within hours of the dealer making the changes.
Like mentioned already, if they give you lip ask for the sales manager or the GM. You money, your truck, have it your way!
I've made 3 changes to mine over a 4 week period and the changes always should up on COTUS within hours of the dealer making the changes.
Like mentioned already, if they give you lip ask for the sales manager or the GM. You money, your truck, have it your way!

