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Oil Consumption Testing Protocol?

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Old Sep 22, 2020 | 01:36 PM
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Default Oil Consumption Testing Protocol?

Long story short, my 5.0 is burning oil even after two different TSBs. Dealership said they would start the testing procedure (again) which would be a four part test where I would bring it back for them to measure the dipstick every 200 miles. I took it back for the second visit and was told they "did more research" and the testing procedure is now a 17 part test after they confirm it's using oil after checking it again in 500 miles. WTF!?!?! I was also told that burning one quart of oil per 1000 miles is acceptable usage. I asked for these things in writing but of course was unable to get. I have tried to get a buy back once already and was denied because the service records weren't accurate and only show three trips instead of four within the first year. It was taken a fourth time but the dealership wouldn't correct my work order paperwork to reflect it. I talked to an attorney I was referred to but they wanted me to pay for their "expert" to look at my truck before taking the case so I said no thanks. This is absolutely sickening that Ford can get away with this. Is there any other options other than paying an attorney? Anyone have a Ford executive contact to look at my documents? I have very detailed documentation that my truck should have qualified for lemon law replacement but it's impossible to get someone one the phone with Ford who has any authority. I also tried the BBB route but their contract with Ford specifically states it does not handle buy back issues.

Last edited by Josh-L; Sep 22, 2020 at 01:40 PM.
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Old Sep 22, 2020 | 02:53 PM
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That’s okay!! You should never have to change oil as it will have new oil every 8000 miles! Just change the filter and keep going! That’s the argument I used back in ‘90 on a ford car I had at the time. They relented and re-ringed and knurled the pistons.
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Old Sep 22, 2020 | 02:56 PM
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Yes, Ford says that a quart per 1,000 miles is acceptible.
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Old Sep 27, 2020 | 07:05 PM
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I burn 1/2 quart in 5,000 miles. 2.7 engine at 70k miles
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Old Sep 27, 2020 | 10:12 PM
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Try a new dealer.
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Old Oct 1, 2020 | 12:33 AM
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Definitely try a new dealer. And a new lemon law lawyer. TSB 19-2365 says 1qt in 3000 miles is the acceptable consumption, NOT 1 qt in 1000.

Call Ford Corporate to complain, too.

https://static.nhtsa.gov/odi/tsbs/20...69811-0001.pdf

Last edited by ShapeShyfter; Oct 1, 2020 at 12:43 AM.
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Old Oct 1, 2020 | 10:09 AM
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Who pays for these TSB’s ? Us?
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Old Oct 1, 2020 | 11:14 AM
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Originally Posted by 20derek18
Who pays for these TSB’s ? Us?
They're covered under your factory warranty.
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Old Oct 1, 2020 | 11:31 AM
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Cool. I would think so
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Old Oct 1, 2020 | 11:34 AM
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If the factory warranty has expired, you may have an argument if a TSB applies and you're close, but I think if you haven't had the problem inside the warranty period and Ford didn't extend the warranty on that one component (which sometimes they do), then you might be out of luck.
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