bravozero

So, got my truck back and they said they "fixed" most of the issues.

-Wheel alignment... they said it was out of spec, even after the other dealer told me it was fine. Steering wheel isn't 100% perfectly aligned but it's better than it was and tracks straight now, so I guess I'll consider it fixed.

-Vibration... they test drove and said they felt it. Pulled all four wheels off, all not properly balanced, again after the other dealer told me it was. Rear vibration is gone but a minor amount up front still, was told that the tires were so out of balance that it caused some feathering that would even itself out over a few hundred miles. So we'll see, fixed for now I guess. And the road noise from the rear has quieted a little.

-Rear door leak... they confirmed it with their water testing. They said they made some alignment adjustments to the door and tested it again with no water intrusion. What adjustment they made is unknown, looks the same as when I dropped it off. So for now we'll have to see how it holds. Unknown if fixed.

Front passenger door gap... they said that there's nothing they can do with it, stating if they moved the door horizontally it could compromise the door latch area, causing excessive wear over time and will eventually fail to securely close. From what their body shop said, the door is "within spec" from the factory. They did say there's only a 1mm difference in the gap between the front door and rear door, as well as the front door and fender, which are still larger gaps than the driver side. Not fixed.

Three out of four I guess is fine, still disappointed with the door gaps. I did express my displeasure with the build quality of the truck and while they didn't offer me anything, they did say bring it back if it causes issues like wind noise or leaking and they'll be happy to fix it.

Apples

Glad you found a dealer service dept worthy of the Ford oval... and you certainly are a great sport about it. Here's hoping that with a few more tweeks you can be happy with your truck. My condolences otherwise.

acdii

I too wish I had looked around more for a 2014 to replace my smashed 2014. So disappointed in the 2016 in both quality and performance. Within an hour of getting it home, the door locks froze. Had a horrible vibration at 60, took it to a dealer close to work, and they said they road force balanced the tires, but it was still there. Took it back and they said they road tested, when they didn't, then 40 minutes after telling me they road tested, they road tested it. I have a dash cam that comes on when the truck is started and then stays on as long as the power outlet has power. Well they parked it and didn't do anything more. I tend to agree, unless the dealer that sold the truck does the work, don't expect much from the service department for warranty work. I took it back to my selling dealer after swapping the wheels with a set from the 2014 I still had, which immediately smoothed the ride, and dropped them off. They found one tire was so bad that there was no way it could ever be balanced, and replaced it.

Other issues I had, radio not turning on at times, very uncomfortable drivers seat, solved that on my own, and passenger seat noise dampener breaking, making all kinds of noise.

Fit and finish is horrible, gaps in the rear doors that cannot be corrected without bending the door. They are tight at the top and bottom and stick out in the middle.

The Paint is Horrible! So brittle that rock salt chipped it and the clear coat peeled away, Ford wont fix it.

Horrible shocks, replaced with Bilsteins. Towing has issues with stability on rough roads that has nothing to do with the trailer, hitch or weight, and everything to do with the suspension. I can feel and see it doing figure 8's and circles through the windshield and back window, and will cause the trailer to sway a bit then the anti sway kicks in and straightens it out(Hitch anti sway, not the truck anti sway), otherwise the towing is rock solid on smooth roads. Ordered a set of Sumo Springs, and hoping that solves this last piece.

My 2014 Lariat Screw 501a RWD was almost perfect. It had a few minor issues at first but they got corrected in 2 visits and then went 63K miles without a single issue until it got wrecked. It had no fitment issues, the paint held up great, it drove beautifully, no pulling, no imbalance, held the lane well(another complaint on the 16, it wanders and pulls right), got excellent MPG, and towed great even with 3.15 gears.

Still wishing I had had the time to search for a good used 2014 replacement, but I had very little time to get a replacement as I needed wheels right away.

bravozero

So... as luck would have it, I was about to attempt to adjust the passenger front door as I noticed it was sitting just a tad low. Before doing that... I noticed another disappointing issue.

The front passenger door in the area of the side mirror sticks out past the fender and pillar a bit, but the rest of the door is flush with the rest of the body. Driver door doesn't have this problem. However, the rear part of the front door sits flush with the back door.

I mean honestly, WTF. I'm sitting here trying to be content with this Ray Charles built truck and I keep finding more things cosmetically. I'm almost convinced that the passenger front door is defective, but Ford won't acknowledge anything wrong yet. I tell you what... if Ford doesn't fix, replace parts or give me a new vehicle, this will be the last Ford I buy. I'll take it, as well as my wife's Escape, and head down to the Toyota dealership and trade both in for their products.

idrive

iTrader: (3)

Do it! You're never going to be happy with this truck.

seadragon

The door stamping and final assembly on these trucks are sh*t. You'll never get them to line up properly. Believe me... I've tried. I've now got something broken in the passenger seat backrest that is rattling around going over bumps. Along with an unresolved driveline vibration and reading about complete brake failures, I'm also thinking of pulling the plug on this thing. I have 3 payments left on it so my options are wide open. I didn't have ANY of this garbage with my 2010.

Ford is only interested in selling their trucks to the dealer. They don't give a sh*t about what happens to them after that sale.

swimmarz

I just want to scream at those saying " did you inspect it"

with a water leak like he is reporting, unless it was/ is raining when you picked it up you would never know the issues...

Trust me I already lemon law my 2015 due to water leaks

my 2017 that replaced it has already been back for the door leaking, all 4 of them were leaking what they wont tell you is that much water gets in the doors with any rain/ car wash, as the water trickles down the inside of the door it comes to that vapor barrier, and if its not properly sealed it cant continue on to the door drains at the bottom of the door, it will leak from behind the door trim on the inside and then get in to that wire harness channel under the door... ill post pic's

we just had 3 inches of rain last night and i have wet carpet and rear wall carpet is wet inline with the rear sliding window.( my 2015 had that replaced) and it looks like ill be getting a new rear window assembly again... its not a dealership issue its a FORD issue it was engineered poorly from the start

I wasnt impressed when the dealership joked about needing to park my truck in the garage...

acdii

Welcome to the wonderful new world of Aluminum bodies! Aluminum doesn't stamp the same as steel. You can replicate steel parts day in and day out with very little variance, but you can't do that with aluminum! If it could, there would be a whole lot more cars made from Aluminum than steel.

Some parts need to be double stamped for them to form correctly, and I highly doubt Ford is taking that extra step to do so. The larger the panel, the greater the chance for it to deform after stamping. This is why a lot of the doors aren't lining up, because they can't! My rear doors are bowed out in the middle, there is no adjustment that can correct that, only bending the door itself will correct it.

My all steel 2014 had perfectly aligned panels, no warpage on the doors, and no leaks. Really disappointed in the 2016 I now have and wish my 2014 never got wrecked.

Napalm

sounds like you have another dealership that sucks and I wish we could start keeping a list of them but that's a rant for another day.

Inspections though - seriously - people cavitch about panel gaps well check them but before you do go out and check the shop manuals for that car - or the one closest to it. IE pick up the 2016 f150 if shopping a 2017 see what's acceptable to the shop manual and keep that in mind - if it's a concern to you.

make sure to test the headlights - brake lights - interior lights. Test the radio and all the speakers individually - make sure they all work - roll up and down all windows, etc. move seats, at least look over all the features you need.

I don't know how many people buy cars without even testing it all first. it's a 20+ K investment. I know a guy that bought a taurus SHO that had nothing but issues with it - starting complaining about the panel gaps at the front door. then the oil leaked, then the lights wouldn't work. Opens the hood one day and finds wireloom that just laying open.

The dealer he bought the car from wrecked it patched it and put it out on the lot as new. Knowing full well most people buy a car with a simple test drive and "oh i love the color" and didn't even open the hood. which is why that guy did.

so yes when people have issues with a new car like this I will indeed rant about inspecting the thing before you sign the paper.

COmpletely wrong.

one - stamping aluminum has been going on for decades - every airplane you've ever flown in and a few other products. AL body cars have existed for a few decades now but is typically reserved for expensive luxury or sports cars - why because of the cost. AL costs more per ingot than steel - depending on the Alloy used.

Stamping tech - AL alloys short of a few specific ones are easier to stamp that AL - because it is often more malleable.

There are numbers of steel body cars that have horrible panel fit - or can't maintain panel fit. It's not uncommon in anyway.

as far as double stamping - sure its necessary for both steel and al depending on the geometry. In fact most stamping issues have more to do with the geometry than the metal. Al does require more relief in corners - deeper bends - and gentler curves typically

One thing lost on so many is that the F150 in AL is one of the first large scale AL automotive uses - production of millions of bodies with an AL alloy that is fairly new. It was a huge gamble and a huge learning experience that ford now has over many other makers.

Another issue you face and again I put this on the dealer network - there is special training on fixing al body work - it's more about the bonding, welding, and repair bending but training none the less - and I suspect few ford dealers out there actually bothered to get their people setup. I put part of that on ford but I put more of that on the dealers.

Eduskator

My 2017 was built on July 21, 2017 in Kansas and will be delivered tomorrow. Any particular things related to the topic I should be checking when I'll pick it up at the stealership?