The card comes in the a small plastic container with owners manual and other assorted items

 

Got my new Plat last week it's A6

 

Hmmm. I guess I will be calling the dealer tomorrow.

 

I picked up my Platinum on 2/13/15 and it came with the the A6 also.

 

Checked mine, truck was built Dec, don't know when it arrived but I bought it Jan 28th and it has A5.

I'm contacting the dealership so they can mail my plates and I might politely ask if there is anything I can do to get a A6. If not, oh well. How much is an upgrade? $150-200?

 

I believe Ford charges $200 for map updates. You can find the cards way cheaper on Ebay. I bought an A5 for my Explorer for $40. I looked on Ebay, and the A6 cards are still expensive. Prices will drop though.

 

My platinum (picked up on 1-1-15 has an A5. Oh well.

Maybe I'll wait until an A7 to hit EBay. So far Nav has worked perfectly in the DC Area.

Not to mention my dealer kind of stinks with customer service so it would take an act of congress to even mention something as small as a navigation chip.

 

FordNorthAmerica/HERE navigation responded:

Thank you for inquiring about HERE Maps. We do not provide free of charge updates. We apologize for any inconvenience.

Purchase of an update DVD is optional and not required for continued operation of your navigation system. However, updates offer a wealth of features and new information you may find helpful.

If you need additional assistance, please send us your feedback by replying to this email.


Now will wait to see if my dealership will "find" me an A6 version. If they don't? No big deal, but doesn't hurt to ask...

 

Yea, I'm not griping about it. The only thing that really isn't showing up is my neighborhood and I know how to get home most days.

That FordNorthAmerica/HERE response was funny. Here is how I read it:

"Thank you for inquiring about HERE Maps. We do not give any hand-outs round' here. Now, you can shell out some cash for an upgrade but we aren't going to give it to you for free. With that being said, you're one upgrade behind and totally missing out on all the cool sh*t we put in the upgrade. Have a nice day."

Here is how my wife read it:

"Blah blah blah, profit, blah blah I'm tired of reading what do you want for dinner and don't say lasagna. Go pick up your kid from school."

 

I called the sales person who sold me the truck today. He ordered me an A6 and will swap it out for the A5 it came with. He said that should have been with a 14 but wasn't sure so I got a new one coming