Topic Sponsor
2015 - 2020 Ford F150 General discussion on the 13th generation Ford F150 truck.
Sponsored by:
Sponsored by: Worksport

Map updates not current

Thread Tools
 
Search this Thread
 
Old May 17, 2021 | 12:40 PM
  #1  
carolbaines's Avatar
Thread Starter
Junior Member
 
Joined: May 2021
Posts: 3
Likes: 0
Default Map updates not current

I just updated my maps in the navigation system. The system does not show my street. There was an old name, but it changed three years ago. On any other system where I search, my house shows up. Ford system just shows that I am off roading. Why doesn't this system show my road?
Reply
Old May 17, 2021 | 12:41 PM
  #2  
barrytone's Avatar
Senior Member
iTrader: (1)
 
Joined: Nov 2019
Posts: 1,113
Likes: 392
Default

Originally Posted by carolbaines
I just updated my maps in the navigation system. The system does not show my street. There was an old name, but it changed three years ago. On any other system where I search, my house shows up. Ford system just shows that I am off roading. Why doesn't this system show my road?
You would be best suited to contact Ford Customer Service with that question.

My answer - map data is provided by a 3rd party. If that 3rd party doesn’t have updated data for your street, it won’t end up in the updates.
Reply
Old May 17, 2021 | 12:45 PM
  #3  
carolbaines's Avatar
Thread Starter
Junior Member
 
Joined: May 2021
Posts: 3
Likes: 0
Default

Thank you.
Reply
Old May 17, 2021 | 12:51 PM
  #4  
Kent5's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Jan 2020
Posts: 347
Likes: 168
From: Utah
Default

Originally Posted by barrytone
You would be best suited to contact Ford Customer Service with that question.

My answer - map data is provided by a 3rd party. If that 3rd party doesn’t have updated data for your street, it won’t end up in the updates.
This. And just FYI, heard this same problem with a few other manufacturers (like GM most recently) so unfortunately it isn’t just a Ford thing.
Reply
Old May 17, 2021 | 03:53 PM
  #5  
msgtord's Avatar
Senior Member
 
Joined: Oct 2010
Posts: 2,157
Likes: 518
From: Southwest
Default

Originally Posted by carolbaines
I just updated my maps in the navigation system. The system does not show my street. There was an old name, but it changed three years ago. On any other system where I search, my house shows up. Ford system just shows that I am off roading. Why doesn't this system show my road?
Where did you get your map update? Ford gets its map data from HERE.

What version of navigation do you have?

Last edited by msgtord; May 17, 2021 at 04:01 PM.
Reply
Old May 19, 2021 | 04:08 PM
  #6  
sbpro11's Avatar
Member
 
Joined: Sep 2017
Posts: 99
Likes: 20
From: West of Houston, TX
Default

HERE Maps is who supplies ford. A connector road in my neighborhood that has been there since 2013 was missing on the Ford maps. I had created an account on HERE map creator and submitted the section of road to them. It finally showed up on the newest map update that just came out.
Reply
Old May 19, 2021 | 05:23 PM
  #7  
carolbaines's Avatar
Thread Starter
Junior Member
 
Joined: May 2021
Posts: 3
Likes: 0
Default

Thanks, I will do that.
Reply
Old May 19, 2021 | 05:27 PM
  #8  
GmanTx's Avatar
Gman
5 Year Member
 
Joined: Jan 2019
Posts: 67
Likes: 251
From: T-E-X-A-S
Default

Use Android Auto or Apple carplay then use Waze or Google Maps those are always up to date. Ford Maps updates like never.
Reply
Old May 20, 2021 | 12:17 PM
  #9  
msgtord's Avatar
Senior Member
 
Joined: Oct 2010
Posts: 2,157
Likes: 518
From: Southwest
Default

My travel link magically fixed itself last night. All is good.
Reply
Old May 26, 2021 | 02:13 PM
  #10  
Professor Wizard's Avatar
5 Year Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2018
Posts: 829
Likes: 261
Default

I have a Gamin Dash Cam, that I use for directions, when it really counts that I want to be accurate to get there. Can't trust Ford... it took until 2019 for them to have available Map Updates for our 2016's, and even then, they were 2017 Maps - and I have to do the USB thing to do the updates. My Garmin updates maps every quarter, automatically, for free, when it is in reach of my Home or Work WiFi connection. Currently 2022.10
Reply



All times are GMT -4. The time now is 07:03 PM.