Map update issue
5 Year Member
Joined: Nov 2018
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From: Calgary, Alberta
The APIM is the Accessory Protocol Interface Module. It interacts with other modules, provides Bluetooth connectivity, recognizes voice commands, and stores Sync software and navigation maps. It is mounted behind the display screen known as the ACM (Audio Control Module).
5 Year Member
Joined: Jan 2015
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From: Earth
In another thread, it seemed like those who took the USB drive out after the first time the head unit said you could take it out lost their voice commands.
For me, it applied the changes, said I could take out the USB but I did not, it rebooted, it applied changes again, again said OK to take out USB but I did not, it rebooted a second time, it applied a change to Sync, and then said update successful but did not reboot. Only then did I take the USB out. In addition, there was a little down arrow (maybe it was an up arrow) in the upper right hand corner at that time that, when I touched it, it detailed changes to Sync. After all that, I did have voice commands.
Don't know if you tried to re-apply it and went through the two reboots and then the third application if it would work.
For me, it applied the changes, said I could take out the USB but I did not, it rebooted, it applied changes again, again said OK to take out USB but I did not, it rebooted a second time, it applied a change to Sync, and then said update successful but did not reboot. Only then did I take the USB out. In addition, there was a little down arrow (maybe it was an up arrow) in the upper right hand corner at that time that, when I touched it, it detailed changes to Sync. After all that, I did have voice commands.
Don't know if you tried to re-apply it and went through the two reboots and then the third application if it would work.
Thread Starter
Senior Member
Joined: Mar 2019
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From: Hudson WI
Thread Starter
Senior Member
Joined: Mar 2019
Posts: 129
Likes: 54
From: Hudson WI
2018 XLT FX4
Joined: Nov 2015
Posts: 2,151
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From: Maricopa, AZ
Just FYI, prior to updating my Maps, I would go to the Ford Owner website and I had no downloads available, aka SYNC updates. After downloading and installing the new Map software, from NA 1 16 to NA 1 18, I returned to the FO website and lo and behold I had a new SYNC update. I ran the update last night, but I don't think it took, as I still have 18093, which I'm pretty sure was the same one I had before. I'll try it again tonight, as I have a long drive planned.
Update: Went out to the truck tonight and started it up to retry the update and it immediately said that the software was updated and showed the up/down arrows in the corners. Checked the software version and it was updated to the latest version. I think I just had to let the truck complete a full ignition and shut down cycle.
Update: Went out to the truck tonight and started it up to retry the update and it immediately said that the software was updated and showed the up/down arrows in the corners. Checked the software version and it was updated to the latest version. I think I just had to let the truck complete a full ignition and shut down cycle.
Last edited by Scott2373; Oct 3, 2019 at 11:58 PM.
Thread Starter
Senior Member
Joined: Mar 2019
Posts: 129
Likes: 54
From: Hudson WI
Just FYI, prior to updating my Maps, I would go to the Ford Owner website and I had no downloads available, aka SYNC updates. After downloading and installing the new Map software, from NA 1 16 to NA 1 18, I returned to the FO website and lo and behold I had a new SYNC update. I ran the update last night, but I don't think it took, as I still have 18093, which I'm pretty sure was the same one I had before. I'll try it again tonight, as I have a long drive planned.