Invoice Question
I actually walked away from Phil Long because of the advertising assessment. We actually put in the order for my new truck but it was not until the next day they sprung that advertising assessment fee on us. Long story but I felt they hid it. They claimed this is a Ford fee is there is nothing they can do about it. It left enough of a bad taste in my mouth I never went back again. Ended up buying from Freeway Ford. They were not perfect either but were more upfront.
Do you remember who you talked to?
I actually walked away from Phil Long because of the advertising assessment. We actually put in the order for my new truck but it was not until the next day they sprung that advertising assessment fee on us. Long story but I felt they hid it. They claimed this is a Ford fee is there is nothing they can do about it. It left enough of a bad taste in my mouth I never went back again. Ended up buying from Freeway Ford. They were not perfect either but were more upfront.
Lots of ways to get more money out of a customer. They can call it whatever they want. "What's the final cost out the door?" is something I always ask before investing more than a few minutes on the lot. A motivated sales team that wants to move large volume will cut to the chase to not waste his time. A salesman who would rather make his $ on padding sales will not be direct. Now with internet/truecar etc., the greatest leverage a customer has is to negotiate before ever physically showing up on a lot.
All thank you for all the great info.
I have bought around a dozen cars in my lifetime and usually they have all been very straight forward... until I tried to buy a Ford. I was really surprised by what was in the invoice (ad fee, and fuel charge) in the invoice.
Usually I use the internet and email before showing up at the dealership and the Ford dealers around me won't give you their bottom price. They usually give around $3-4k off and tell me to come to the dealership for more discounts.
I have bought around a dozen cars in my lifetime and usually they have all been very straight forward... until I tried to buy a Ford. I was really surprised by what was in the invoice (ad fee, and fuel charge) in the invoice.
Usually I use the internet and email before showing up at the dealership and the Ford dealers around me won't give you their bottom price. They usually give around $3-4k off and tell me to come to the dealership for more discounts.
All thank you for all the great info.
I have bought around a dozen cars in my lifetime and usually they have all been very straight forward... until I tried to buy a Ford. I was really surprised by what was in the invoice (ad fee, and fuel charge) in the invoice.
Usually I use the internet and email before showing up at the dealership and the Ford dealers around me won't give you their bottom price. They usually give around $3-4k off and tell me to come to the dealership for more discounts.
I have bought around a dozen cars in my lifetime and usually they have all been very straight forward... until I tried to buy a Ford. I was really surprised by what was in the invoice (ad fee, and fuel charge) in the invoice.
Usually I use the internet and email before showing up at the dealership and the Ford dealers around me won't give you their bottom price. They usually give around $3-4k off and tell me to come to the dealership for more discounts.
The only time I go to the dealer is if I want to test drive something. Once you know what you want, email a few and get the deal in writing before you even step foot in the showroom. To many great dealers around to waste your time playing the old BS games.
If anyone is having trouble getting a good price, call one of the well known dealers across the country. Buy a 1-way plane ticket and drive the truck back yourself or get family involved and make a vacation out of it. A couple hundred on a plane ticket to save $10k+ is the only way to buy!
These dealers that want to play games and act like you will buy from them because they are the only dealer in town or whatever is OVER! Do your research and find a better price. If the salesman gets nasty be sure to drive your brand new truck back and show them the better deal you got when it's all over.
When I worked at a dealership those were charges that we put on to try to squeeze out a few extra dollars from people. It was mostly a "we hope they don't notice" thing and I hated it, which was why I got the Hell out of there as soon as I could.
My advice, as a former salesman, is to inform them that (assuming the truck is one that you really want) you will buy it, but that you will not be paying those additionals. However, I would also suggest that you haggle the price as much as possible first, then throw that in there.
My advice, as a former salesman, is to inform them that (assuming the truck is one that you really want) you will buy it, but that you will not be paying those additionals. However, I would also suggest that you haggle the price as much as possible first, then throw that in there.

