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Contacts Sync Issue

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Old May 25, 2015 | 03:41 PM
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jdtemple's Avatar
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Default Contacts Sync Issue

I have synced and re-synced my phone's contacts with the truck, and I can only get a handful of random contacts into the truck. Of the nearly 200 contacts I have, I only seem to get 15-20 to sync over. Is anyone else having that problem, or have any suggestions for a fix?
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Old May 25, 2015 | 03:43 PM
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Android or iPhone?
I know on my android phone there are multiple places to store contacts. Work email acount, gmail account, phone itself for example.
My guess is that is whats happening, its only syncing "phone" contacts and not others.
Matt
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Old May 25, 2015 | 03:59 PM
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Android (Nexus 5, Anroid 5.1). I have two google accounts, one for work and one for personal. I have no "phone" contacts whatsoever; both sets of contacts are in google accounts.
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Old May 29, 2015 | 04:09 PM
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Hi jdtemple,

It's best to have the contacts stored on your phone so SYNC can see them and add them to your phonebook. I suggest transferring the ones you call the most to your phone and re-download the phonebook. If you're not sure how to re-download it, let me know which SYNC system you have and I'll provide the steps:

http://owner.ford.com/how-tos/sync-t...c-version.html

Rebecca
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