Newt Knight

My phone recently installed a Security upgrade to the OS, and now my phone won't sync to my truck. When it tries to I get a window message on my phone saying that "Make sure that the Sync pin code says ######." First of all, it's a different number each time. And second...huh?

I also did a soft reset of Sync 3 a few days ago, but I did it once before and it never affected my Bluetooth connectivity. So all I can think of is that my recent phone update changed something.

Any ideas?

Ifallsguy

Send a note thanking Apple for screwing up your phone.

Newt Knight

Nice try, but I'm an Android user. I hate Apple products with a passion.

Ifallsguy

What version of Sync are you running? I had issues after an Android update a while ago which cleared up after I updated to Ver 2.2.

As for the comment, the large majority of issues with phones have been Apple from what has been in the forum. Sorry.

Undercover Brother

iTrader: (4)

Android user here, my advice is to first do hard power off and power on of the phone and then check it again.

If that does not work, delete the bluetooth profile off the phone and your phones profile off the radio and do power off/on restart of the phone again and re-add your phone to the radio.

This has solved 99% of phone problems I have encountered when Android patch updates are sent to my phone and/or if the radio software is updated.

Familyguy

I agree. Deleting the profile seems to fix it most of the time. I have also noticed if the device is plugged in to the USB port and Android Auto or Car Play is OFF then the phone shows up twice on the sources. Once as USB and once as Bluetooth. I have run in to issues playing music from the devices when this is the case.

Jus Cruisin

I just went through this (covered on another recent thread). Try pulling the fuse for the Sync system (32 inside passenger compartment on 2016 's). It worked for me.

Newt Knight

Well, I just went back out to my dealer and some nice lady out in the parking lot recognized me and I told her my problem and she hopped into the passenger seat and repaired the phone to the radio by deleting the profiles and repairing it. I would have never figured it out and I'm pretty good with this sort of thing.

William Maxfield

almost every time I get in my truck I have to turn off BT on phone then wait a few seconds and turn it back on for it to connect. I use a Nexus 6P and every other month the security update breaks it a little more. If I connect andriod auto it connects but randomly throws a msg saying the BT device isnt responding even though its USB connected... Itrs not the truck... I have the same issue connecting my Braven pro BT speaker. have to turn off phone BT then back on to connect.

Ifallsguy

Delete your profile(s) and start over. Also the system will only work with one Bluetooth device at a time. Both my phone and my wife's are linked but it only grabs the first on it sees. If you try to connect your speaker, it wants to drop the phone and vice versa.