Another backup camera question
Since I HATE it when somebody posts on a forum with a question like (mine for example) and then NEVER EVER tells the group if or HOW it is resolved, I dedicate myself to NOT be that person.....
Looking at the previous threads, you can see how my backup camera had devolved into a less than entertaining rainbow display with intermittent ghostly images of what the camrera had been pointing at as long as a few hours ago..
I had:
Changed the camera
Cleaned all connections in the harness
cleaned all grounds
checked for high resistance fuses
I swapped the APIM (for one that already had SYNC updated on it, so a plus
Downloaded Forscan and looked at the DTC's (APIM had one as will as the Image Processor B)
The new APIM did NOTHING to resolve the problem
@TylerMcM Replacing the image processor B fixed it!!!!
A huge thank you to eBay seller REVAMPMYRIDE. Dan (the seller) was incredibly responsive, answering my questions within minutes. I gave him my VIN and he programmed it and got it in the mail that day. When the APIM failed to do the trick, I gave him the part number of the Image processor B (GL3T-19H423-BC) and while I had him on the phone (yes, he called me after fining out about the lack of progress when the APIM did NOT fix it). Within 2 minutes he had one in his hand, and after verifying it was she same as mine he said I would have it in 2 days, which I did. If I could give him more that 5 stars I would.
The image looks MUCH better in real life, BTW. The scan lines are caused by the camera....
Looking at the previous threads, you can see how my backup camera had devolved into a less than entertaining rainbow display with intermittent ghostly images of what the camrera had been pointing at as long as a few hours ago..
I had:
Changed the camera
Cleaned all connections in the harness
cleaned all grounds
checked for high resistance fuses
I swapped the APIM (for one that already had SYNC updated on it, so a plus
Downloaded Forscan and looked at the DTC's (APIM had one as will as the Image Processor B)
The new APIM did NOTHING to resolve the problem
@TylerMcM Replacing the image processor B fixed it!!!!
A huge thank you to eBay seller REVAMPMYRIDE. Dan (the seller) was incredibly responsive, answering my questions within minutes. I gave him my VIN and he programmed it and got it in the mail that day. When the APIM failed to do the trick, I gave him the part number of the Image processor B (GL3T-19H423-BC) and while I had him on the phone (yes, he called me after fining out about the lack of progress when the APIM did NOT fix it). Within 2 minutes he had one in his hand, and after verifying it was she same as mine he said I would have it in 2 days, which I did. If I could give him more that 5 stars I would.
The image looks MUCH better in real life, BTW. The scan lines are caused by the camera....
The APIM was set up by the seller. The image processor B was absolutely plug and play. The image processor is also cheaper, so if you are throwing parts at it (buy necessity, not a criticism here) then going with the image processor is a cheaper thing to try.
On some 2016 models, the Sync 3.4 upgrade throws a message on boot that "USB hubs not supported, please remove". Mine does this. You would need to upgrade the USB plug in sockets. The error just means you cannot use Apple Car Play or Android Auto. The upgraded hub ie ~~$50, and is a 5 minute replacement with a simple small screwdriver (used to pry it out of the hole).
On some 2016 models, the Sync 3.4 upgrade throws a message on boot that "USB hubs not supported, please remove". Mine does this. You would need to upgrade the USB plug in sockets. The error just means you cannot use Apple Car Play or Android Auto. The upgraded hub ie ~~$50, and is a 5 minute replacement with a simple small screwdriver (used to pry it out of the hole).
Last edited by Keith Lane; Sep 24, 2023 at 09:24 AM. Reason: spelling
Hey Keith. Your original description is spot on with what issues I am having. Do you know if GL3T19H423BC is the same as GL3T19H423BE? I think that the last letter has something to do with mine being a 2017 vs your 2016 because it looks like the same exact OEM part.
@Keith Lane I can confirm you are correct. Thank you for posting the fix. I was elbow deep in my dash replacing the radio when I came across the camera module. Like you, I ordered used off eBay and that fixed the issue.
To the poster above asking about part numbers. I would recommend popping off the dash radio panel and looking at the module itself. The specific part number is labeled on it. That way you know you are ordering the correct replacement.
To the poster above asking about part numbers. I would recommend popping off the dash radio panel and looking at the module itself. The specific part number is labeled on it. That way you know you are ordering the correct replacement.





