ecotow

Mine works pretty good, better when towing and in sport mode. Otherwise I get an occasion clunk when it downshifts but seems to be happening less as I get more miles on it.

Pavman

Update: I finally received a call from the dealer!!! wow, i am impressed!

Anyhow, the service tech told me that they received the new transmission valve body and upon its replacement the problem still persists... so now they have ordered a new transmission and cannot tell me when it may arrive... days, weeks, months??? sooo tomorrow is my 30 day lemon law period. I called the state of Florida and now I find out that I have to go through arbitration with Ford??? What good is a Statute if it has no teeth and you have to go through arbitration anyhow.. damn politician lawyers love to write laws that don't do much except mislead the public...

vulnox

The need for arbitration is extremely well laid out on the DMV site for Florida. I have actually been reading the results of a lot of the arbitration for a few minutes now, and you seem to have a really good shot. The arbitration group seems to overwhelmingly side with the consumer.

There's actually an F-150 Transmission lemon law case in there, but not for your MY or even build, still...

http://myfloridalegal.com/webfiles.nsf/WF/RMAS-AC2ETC/$file/2016+1st+quarter+case+summaries.pdf

etekberg

I think you're blowing it out of proportion, probably won't be a big deal. And how is it you haven't read up on the process yet??

https://www.floridabar.org/tfb/TFBCo...6!OpenDocument

fiveplusfive

I just got my truck back yesterday after 12 days in shop to have transmission valve replaced. I was originally told the transmission valve body was a national back order until April 18. After getting a regional ford rep involved the part was expedited thus got part replaced in 12 days rather than 5 weeks. The point of this is that I mentioned a buyback to the rep feeling it was only fair since my brand new truck was expected to be out 5 weeks. I didn't even mention lemon law but she did by saying they would certainly buy back if it reached my states lemon law and that I would need to research it myself. She indicated it would be cut and dry refund or replacement no arbitration, so I don't think it will be a drawn out processes in your situation.

For me this is going to be longer ongoing. My truck still has hard shifts. Ford is reviewing my situation and said they will have a decision on a buyback tomorrow so my fingers are crossed I don't have to keep going in and out of shop to reach lemon law.

If so this is not a good policy. You shouldn't have to reach the safety net of the law before a company does what is right. At least not if they expect any repeat business. I love the truck and just want it or a replacement that works right but if I have to jump through hoops with lemon law I'll be going with the refund and there will never be another ford in my or my kids driveways.

One other note I read somewhere on here about service techs not using the running boards and scuffing up the paint with their boots on the door frame. My door sill now looks like someone hit it with some 80 grit. I'm not even going to bring it up but you'd think they would be mindful of using the running boards. Note to self.... set the running boards to always deployed before shop visits going forward.

Pavman

Yes the arbitration clause looks like it may be simpler than it sounds, but you would think arbitration would only come into play if the severity of the non-conformity was at issue. I did read the statute but it quickly got really vague and possibly full of loopholes. I believe that after I demand arbitration the bbb board has 40 days to hear my case, then, if I win Ford has another 40 days to pay. One would have hoped a lemon Law statute would be pretty straightforward in cases such as mine. maybe it is but this the extended time period while paying bills will get old quickly. Honestly, I did not look really deep into this as it was never my intent to have brand new vehicle out of service this long, and with no answers from Ford.

So if they get the car repaired in the next couple weeks I suppose I will either have to pick it up and fight, or eave it at the dealer and pay for a rental car till the arbitration gets settled. This whole situation is a royal PITA.

icecoldak

Have you tried to have a meeting with the owner of your Ford store and explain what all has been going on, cause I bet he has no idea. He may be really rational and buy yours back and you can get another new one!!

JDubs

iTrader: (1)

Personally, I would bring up the door sill. The reason is because in a buy back or exchange, they will go over your truck with a fine tooth comb looking for anythibg they can attribute to you. I went through a lemon law lawsuit with a manufacturer. They even checked tread depth, cracks in windshield, looking for dings, etc. I would complain about it and have a record of you complaining abouf it while your ride was in their custody, care, and control.

Good luck with your results. That manufacturer wanted to exchange or buy back my vehicle but wanted me to eat $3k for them producing a lemon. That wound up costing them a few thousand more to settle with me later on, only to agree on my very first counteroffer to them. (I refused to pay for mileage during the damaged transmission tenure. I agreed to let them deduct only the accrued mileage until when I first complained about the transmission problems, which was not very much like 800 miles or so.) It takes a little longer to get what you want. You may not have the issue I did with the mileage. Just know that waiting you out, prolonging the process is a strategy that is effective for them. Most get pissed and either trade their vehicle in taking a loss instead of the manufacturer or take the first offer the manufacturer makes to buy back or exchange.

It will come to a resolution, and I wish you the best. Hang in there. Ive been where you are and can empathize with how you feel.

BUILTTOLAST

I never read every post in this thread,so maybe he did present that to the dealer owner,if not,that is an option!

Pavman

Dealer is AutoNation, I had to pitch a fit at the General Manager to get even get a loaner.... Not a mom & pop dealership that might care a little more....