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Hey gang! I own a fully optioned 2016 King Ranch from new. On a run down I-95 through VA quite awhile back, I got two pock marks in my windshield, coutesy of a tractor-trailer. I've lived with it for a year or 2 but now it cracked, almost all the way across.
Finally, yesterday I stopped by the local Safelite shop to inquire about having it replaced. I made sure to mention that it has acoustic glass, auto wipers, lane assist and all that. I also menioned that I want Ford glass. So they said I had to go through my carrier, Progressive, first. So I go thru the procedure on line. Suspiciously, no mention of it even being a King Ranch, or acoustic glass. I held the claim and asked that they call me.
So, anyone here have to deal with a new windshield? Any caviats I need to be aware of? Tips? Hints?
I'm on my fourth windshield. I've paid for them all. Around here it is cheaper to replace a winshield a year than to get it covered by insurance. None have been Ford glass. I've never had a problem with the rain sensing wipers, the lane keeping (although I rarely use that), or auto-highbeam.
When I had the windshield replaced on my Lariat by SAFELIGHT their office person listed the part number and went down the list of 'features' it had and asked me to confirm. I too never put windshield replacement against my insurance...a claim is a claim is a claim, don't let anyone ever tell you any differently.
I recently replaced the WS in my 2015 F150, went to Safelight, and they gave me a price that was out of line with what I could get locally. They wanted to charge me a "Broken windshield disposal fee" And install Chicom glass. I got it replaced at a local glass store and saved almost $100. The local glass store used US made Pilkenton glass, which is just as good as the Ford glass
They will pull all the info they need from your vin# My state farm insurance replaced my windshield, turned out the Ford version was only one available
I just replaced my 2019 Lariat windshield with OEM carlite glass with a local service. $684 cash out of my pocket and didn't get the recalibration for $250. The installer said he didn't move the camera and I can't tell any difference except it's nice to look through a clear windshield without the sandblast effects especially in bright sun.
I would find a reputable auto glass shop and have then do it with a recommended OEM glass. I wouldn't trust Safelite with a three dollar bill when their franchises charge a disposal fee.
Thanks for the replies thus far! I'm looking to see who else is available besides Safelight, and what the job will cost me if I go without putting the claim through.
Pic of truck for attention. Delivery day, April 15, 2016. Built on April Fools Day.