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2015 Sync Issues

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Old Apr 4, 2016 | 12:16 AM
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15PLATINUM's Avatar
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Default 2015 Sync Issues

Has anyone else with a 2015 Sync with the touchscreen had this issue before? if my phone is connected sometimes when going from reverse to drive or if I get out of the truck the screen goes to the phone tab and I have to select on of the other tabs to get it to change, the home button will not respond until I select entertainment or one of the other tabs.
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Old Apr 4, 2016 | 01:11 AM
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This has been asked a few times. Make sure 911 assist is turned on.
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Old Apr 6, 2016 | 12:21 PM
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Originally Posted by 15PLATINUM
Has anyone else with a 2015 Sync with the touchscreen had this issue before? if my phone is connected sometimes when going from reverse to drive or if I get out of the truck the screen goes to the phone tab and I have to select on of the other tabs to get it to change, the home button will not respond until I select entertainment or one of the other tabs.
Hi 15PLATINUM,

Do you have 911 Assist set to on: http://owner.ford.com/how-tos/sync-t...-settings.html If you don't want the feature on, I recommend turning the reminder off.

Shaay
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Old Apr 6, 2016 | 12:22 PM
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my 911 assist was set to off. I turned it on and turned off reminders and am seeing if the problem stops
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