2015+ Frozen door latch TSB/ Recall
#671
Ford's Door Lock and Latch recall fixes nothing!!
https://www.reuters.com/article/us-f...-idUSKBN1CN1ST
Please if you are looking at an F150 4x4 and intend on using below freezing; just know you have a 50% chance of having locks and latches that won't be reliable. Not in extreme weather just any old day a few degrees below 30 and you will be lucky to get your latches to work! The great part is Ford doesn't seem to care. It has only been this way since 2015 and it is still true Today. If you have the latest truck or have had recall or TSB done they say oh sorry we don't have a solution!!
Sadly it won't then repeat on demand at dealer either. I will be back on the phones and probably on to the Lemon Law process. I have fought this too long and it is obvious they won't fix it anytime soon. Ford you are a total failure in your professionalism and your lack of concern for Safety.
Here is what you will end up doing when it fails. It is so nice to bungee cord doors together to drive home!! Do you think this is a safe way to drive a car home? Keep in mind this will only happen when freezing some of the most dangerous conditions you can drive with. If it is your drivers door that means you will continually get the Auto unlock for the rest of the doors. You will have cold air and wind noises. Warnings when you stop that car isn't in park (door open), chimes when you drive door is ajar... Gee I know door is ajar Ford how do I get it to lock? Sometimes it will be hold door closed and lock it and it might Lock. For me nope not having any of that!!
Here are the pictures of the Newest locks and latches...such a modern marvel!! Thanks Ford you know I would always buy another vehicle from you ..... NEVER EVER.... 2015 2016 2017 2018 and you still cannot even car to fix. Please just start making 2wd Trucks.
Please if you are looking at an F150 4x4 and intend on using below freezing; just know you have a 50% chance of having locks and latches that won't be reliable. Not in extreme weather just any old day a few degrees below 30 and you will be lucky to get your latches to work! The great part is Ford doesn't seem to care. It has only been this way since 2015 and it is still true Today. If you have the latest truck or have had recall or TSB done they say oh sorry we don't have a solution!!
Sadly it won't then repeat on demand at dealer either. I will be back on the phones and probably on to the Lemon Law process. I have fought this too long and it is obvious they won't fix it anytime soon. Ford you are a total failure in your professionalism and your lack of concern for Safety.
Here is what you will end up doing when it fails. It is so nice to bungee cord doors together to drive home!! Do you think this is a safe way to drive a car home? Keep in mind this will only happen when freezing some of the most dangerous conditions you can drive with. If it is your drivers door that means you will continually get the Auto unlock for the rest of the doors. You will have cold air and wind noises. Warnings when you stop that car isn't in park (door open), chimes when you drive door is ajar... Gee I know door is ajar Ford how do I get it to lock? Sometimes it will be hold door closed and lock it and it might Lock. For me nope not having any of that!!
Here are the pictures of the Newest locks and latches...such a modern marvel!! Thanks Ford you know I would always buy another vehicle from you ..... NEVER EVER.... 2015 2016 2017 2018 and you still cannot even car to fix. Please just start making 2wd Trucks.
#672
Senior Member
I was headed out to take my son for a birthday dinner. We dropped off something at his mother’s house. He opened the back door, and that was it. The door latch just stopped working. The door will not close. Spent a couple minutes troubleshooting. Ended up having to leave it in her driveway and use her SUV.
Get home from a great dinner. Now I have to figure out what to do. It is well below freezing right now. I ended up using a ratchet strap to secure the door handle to the seat belt bracket. Drive home, remove everything of value, park the truck up against a wall and climb over the seat to get out.
I cannot wait to call the dealership first thing in the morning.
I had a latch break on the front passenger door on my 2010 F150
I am glad I worked out a deal to trade in this 2015 for a 2018 F150.
Get home from a great dinner. Now I have to figure out what to do. It is well below freezing right now. I ended up using a ratchet strap to secure the door handle to the seat belt bracket. Drive home, remove everything of value, park the truck up against a wall and climb over the seat to get out.
I cannot wait to call the dealership first thing in the morning.
I had a latch break on the front passenger door on my 2010 F150
I am glad I worked out a deal to trade in this 2015 for a 2018 F150.
#673
So, opening the door, locking it (via button or pushing down the lock manually), and then closing does not work? Guess my issue isn't as bad as some of you! I'd be at the dealership every day this happened if my door wouldn't stay shut. I had a Mustang that stopped latching unless you locked it, but damn, it was an 87 and this was 1998 or so (and in warm weather, too). Haven't experienced anything like this since.
-John
-John
They have zero parts or procedures to fix Trucks with with tsb/recall or newest parts that were on 17/18. Pretty sure I get typical we will update you never but next winter you will see more failures!!
#674
If you are thinking a 2018 will fix this issue you more then likely will be surprised. So far Ford has never fixed the issue. The best they can do is temporarily fix it. The next winter if you are a lucky person you will be fine, if like the other 50% you are stuck. Ford’s current answer sorry.
Bottom line this Ford F-150 is a basket case in cold weather... they have never provided a fix that works. It will work at best until the next winter. Sadly I guess the few they buy back makes it worth while.
I guess most people seem to be ok with how Ford does business. They just count on you taking the loss and buying another Ford. From what I read in here too many people support them on this. Me I will never own another Ford product. Why? I have never had worse treatment.
Crazy to think no big deal just wait until weather warms up. First time in a long time I trusted American quality what a shock it isn’t any better. Geez someone just showed a fricking lug wrench breaking when try to change a flat. Chances are if you don’t buy new lugs when you go to take them off that will be a problem too. Rear shocks you throw out and replace because without on bumps truck is dangerous.... the list goes on and on...
Yet overall if they handled the issues we can go back to loving our truck. Instead Ford makes you hate that you ever trusted them with your hard earn dollars!!
Bottom line this Ford F-150 is a basket case in cold weather... they have never provided a fix that works. It will work at best until the next winter. Sadly I guess the few they buy back makes it worth while.
I guess most people seem to be ok with how Ford does business. They just count on you taking the loss and buying another Ford. From what I read in here too many people support them on this. Me I will never own another Ford product. Why? I have never had worse treatment.
Crazy to think no big deal just wait until weather warms up. First time in a long time I trusted American quality what a shock it isn’t any better. Geez someone just showed a fricking lug wrench breaking when try to change a flat. Chances are if you don’t buy new lugs when you go to take them off that will be a problem too. Rear shocks you throw out and replace because without on bumps truck is dangerous.... the list goes on and on...
Yet overall if they handled the issues we can go back to loving our truck. Instead Ford makes you hate that you ever trusted them with your hard earn dollars!!
#675
Senior Member
Well, maybe it is worth mentioning this truck is 3 years old, and this is the first issue with the latch on it. 4 latches, through 2.5 Northern Alberta winters... Are 50% of owners actually affected? I’m not ordering a new one to address this issue.
I still have the original suspension, tires, brakes, etc on this truck. I don’t feel the truck handles unsafely. I find it quite stable and predictable.
Is this issue inconvenient and frustrating - sure it is. I guess it is not asking too much to have things like this resolved, at least see improvement over time. I am not ready to throw in the towel and change brands. A little homework shows issues with each of the competitors out there.
I still have the original suspension, tires, brakes, etc on this truck. I don’t feel the truck handles unsafely. I find it quite stable and predictable.
Is this issue inconvenient and frustrating - sure it is. I guess it is not asking too much to have things like this resolved, at least see improvement over time. I am not ready to throw in the towel and change brands. A little homework shows issues with each of the competitors out there.
#677
The door latch issue seems to be much more present in the SCREW models. My SCAB hasn't had the issue yet, however, I had the power locks freeze up on me. I can easily just use the key that flips out of my fob to open the door when this happens (it has happened 3 times this winter).
I really don't want to have to deal with a door that will not close. That just seems incredibly messed up. I don't understand how this hasn't yet been flagged as a major safety hazard.
I really don't want to have to deal with a door that will not close. That just seems incredibly messed up. I don't understand how this hasn't yet been flagged as a major safety hazard.
#678
Senior Member
I can understand and even forgive Ford for having a design fault with doors on their 2015's. My outrage is because they still haven't resolved this on going problem in 2016'2. 2017's and 2018's? When dealers inform owners they "do not have a fix" after the recall was performed yet doors still freeze up is totally unacceptable.
It's probably going to take more involvement from NTSB, class action lawsuit and many more vehicles Ford is forced to Lemon Law before they actually give a flying "F" to fix this problem.
I honestly would NOT have bought my 2017 had I done more due diligence and realized what a huge PITA these door latching issues are. I haven't experienced the problem yet but live in New England so it's probably just a matter of time. I know the warm weather owners don't care but it's ultimately going to cost Ford a lot of sales in other parts of the country IMO.
It's a huge BLACK EYE for Ford yet they still haven't resolved the problem and don't seem to really care.
It's probably going to take more involvement from NTSB, class action lawsuit and many more vehicles Ford is forced to Lemon Law before they actually give a flying "F" to fix this problem.
I honestly would NOT have bought my 2017 had I done more due diligence and realized what a huge PITA these door latching issues are. I haven't experienced the problem yet but live in New England so it's probably just a matter of time. I know the warm weather owners don't care but it's ultimately going to cost Ford a lot of sales in other parts of the country IMO.
It's a huge BLACK EYE for Ford yet they still haven't resolved the problem and don't seem to really care.
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BadBoy4fun_wa (02-20-2018)
#679
Originally Posted by BadBoy4fun_wa;5670992[COLOR="Red"
]If you are thinking a 2018 will fix this issue you more then likely will be surprised[/COLOR]. So far Ford has never fixed the issue. The best they can do is temporarily fix it. The next winter if you are a lucky person you will be fine, if like the other 50% you are stuck. Ford’s current answer sorry.
Bottom line this Ford F-150 is a basket case in cold weather... they have never provided a fix that works. It will work at best until the next winter. Sadly I guess the few they buy back makes it worth while.
I guess most people seem to be ok with how Ford does business. They just count on you taking the loss and buying another Ford. From what I read in here too many people support them on this. Me I will never own another Ford product. Why? I have never had worse treatment.
Crazy to think no big deal just wait until weather warms up. First time in a long time I trusted American quality what a shock it isn’t any better. Geez someone just showed a fricking lug wrench breaking when try to change a flat. Chances are if you don’t buy new lugs when you go to take them off that will be a problem too. Rear shocks you throw out and replace because without on bumps truck is dangerous.... the list goes on and on...
Yet overall if they handled the issues we can go back to loving our truck. Instead Ford makes you hate that you ever trusted them with your hard earn dollars!!
Bottom line this Ford F-150 is a basket case in cold weather... they have never provided a fix that works. It will work at best until the next winter. Sadly I guess the few they buy back makes it worth while.
I guess most people seem to be ok with how Ford does business. They just count on you taking the loss and buying another Ford. From what I read in here too many people support them on this. Me I will never own another Ford product. Why? I have never had worse treatment.
Crazy to think no big deal just wait until weather warms up. First time in a long time I trusted American quality what a shock it isn’t any better. Geez someone just showed a fricking lug wrench breaking when try to change a flat. Chances are if you don’t buy new lugs when you go to take them off that will be a problem too. Rear shocks you throw out and replace because without on bumps truck is dangerous.... the list goes on and on...
Yet overall if they handled the issues we can go back to loving our truck. Instead Ford makes you hate that you ever trusted them with your hard earn dollars!!
#680
I can understand and even forgive Ford for having a design fault with doors on their 2015's. My outrage is because they still haven't resolved this on going problem in 2016'2. 2017's and 2018's? When dealers inform owners they "do not have a fix" after the recall was performed yet doors still freeze up is totally unacceptable.
It's probably going to take more involvement from NTSB, class action lawsuit and many more vehicles Ford is forced to Lemon Law before they actually give a flying "F" to fix this problem.
I honestly would NOT have bought my 2017 had I done more due diligence and realized what a huge PITA these door latching issues are. I haven't experienced the problem yet but live in New England so it's probably just a matter of time. I know the warm weather owners don't care but it's ultimately going to cost Ford a lot of sales in other parts of the country IMO.
It's a huge BLACK EYE for Ford yet they still haven't resolved the problem and don't seem to really care.
It's probably going to take more involvement from NTSB, class action lawsuit and many more vehicles Ford is forced to Lemon Law before they actually give a flying "F" to fix this problem.
I honestly would NOT have bought my 2017 had I done more due diligence and realized what a huge PITA these door latching issues are. I haven't experienced the problem yet but live in New England so it's probably just a matter of time. I know the warm weather owners don't care but it's ultimately going to cost Ford a lot of sales in other parts of the country IMO.
It's a huge BLACK EYE for Ford yet they still haven't resolved the problem and don't seem to really care.