DonMac

My 2015 does not recognize my voice commands any more. I can answer my phone, and communicate. I manually dial and can communicate just fine. Is this something the dealer can fix. It's still under warranty. Thanks in advance for your help.

Don

FordIVTteam

Hi DonMac,

Which system do you have: http://owner.ford.com/how-tos/sync-t...c-version.html Let me know, and I'll assist.

Shaay

DonMac

I pretty sure I have the basic system. It has the small screen.

FordIVTteam

Thanks, DonMac. I suggest trying a master reset: https://owner.ford.com/how-tos/sync-...ter-reset.html

Shaay

gopherman

Sorry to hi-jack just for a second...

Ford IVTeam...thanks for addressing the issue for the OP...but where are you when the rest of us are asking for help with the flawed Sync 3 and MFT? I don't know how many countless threads there are about the problems with Sync 3 and never once has anyone from Ford popped in to let us know that these issues are going to be resolved and when. Just do a search and you'll see all of the complaints about Sync 3. It doesn't matter if you call Ford direct or go to a dealership...all you guys ever do is give us the runaround. That's the difference between Ford and the competition.

FordIVTteam

Hi gopherman,

We try our best to be there for all threads; however, some do not get pulled into the system used to track SYNC related post. Feel free to send a PM with a link if we haven't jumped in.

Shaay

gopherman

PM Sent.

DonMac

Thanks for the help Shaay

FordIVTteam

Anytime, DocMac!

I received the PM and will check it out shortly.

Shaay

DonMac

Shaay,
I did the reset and now the truck will not sync with my iPhone. I tried my wife's iPhone as well and sync never shows up in the settings in Bluetooth.

Any ideas?