2019 Tow Hitch Receiver Tube
05-25-2019, 10:46 AM
#91
I think there is some legalese regarding cannibalizing a new vehicle to repair a sold vehicle. The only thing I know they do is swap wheels. I still can't get over that not one of the 5 trucks there had an identical hitch, they all were off to some degree except the last one.
05-25-2019, 01:59 PM
#92
I think there is some legalese regarding cannibalizing a new vehicle to repair a sold vehicle. The only thing I know they do is swap wheels. I still can't get over that not one of the 5 trucks there had an identical hitch, they all were off to some degree except the last one.
You are probably correct about cannibalizing a new vehicle.
06-01-2019, 09:20 PM
#93
Finally, I received a BS response from Ford Customer Service in reference to the tilted receiver tube on my 2019 F-150.
The following is a small section of the long and dragged-out BS response.
Quote: "Because the Customer Relation Center does not have access to technical resources and Ford Motor Company does not have a department to address these type of issues, I am unable to confirm if the tube or hitch is defective" It is great to hear that ****** ****** at ???????? Ford is working diligently to help resolve this concern. At this time, the best option is to continue to work with him to determine the best option for repair." End of quote.
********* did attempt to help by ordering another tow hitch and it also had a tilted receiver tube. All that was needed to keep me as a satisfied customer was to swap-out a tow hitch with a tow hitch with a straight receiver tube from a in-stock / unsold 2019 F-150 or continue to order tow hitches until a good hitch arrived. I have purchased three new vehicles from ???????? Ford within the past nine months and as always, I have lost a considerable amount of money on the trade-ins. I have been a loyal Ford customer since my first new 1986 F-250. At seventy years old, this unresolved tilted receiver tube issue has "tipped the scale" and I will not purchase another Ford product and I am certain that ????????? Ford and Ford Corporate will not be concerned that they have lost one loyal customer.
So.....there you have it, Ford has washed their hands. As I suspected, I did not receive a direct response from Ford's CEO.
The following users liked this post:
Qubie77 (06-02-2019)
06-01-2019, 09:55 PM
#94
At first till this thread I felt that it was a huge pain to put on a hitch since I bought a fleet truck but now I can see that it saved me more headache that I already have. Ford is slipping! They'll get back to what they were once was at some point but at the moment they ain't winning in quality
10-08-2019, 04:05 AM
#96
Those Curt's are horrible. Had 2 where the collar cracked a few weeks after installing. I put on a drawtite that had the same rating and it's solid with less wiggle. The Curt would allow a lot of back and forth movement in the tube. I wasted a good but of time on these Curt's. They treated me like I was an idiot and overloaded them. I purchased a tounge weight and sent pictures of my equilizer and tounge weight to show them. Didn't matter so I'll never buy Curt again.
Drawtite FTW!
Drawtite FTW!
Last edited by Amtrack; 10-08-2019 at 04:10 AM. Reason: Spelling
11-30-2019, 10:27 PM
#97
Has anyone replaced his slanted receiver with an OEM service part lately? I'm wondering if they still have that issue.
My 2018 5.0 has a slightly slanted one. It's not really affecting functionality, but looking at it and knowing it sometimes bugs me. I see i can get the original Max Tow version for ~250 on ebay from Ford dealers... But of course the swap would only make sense if the new one is straight.
Matt
My 2018 5.0 has a slightly slanted one. It's not really affecting functionality, but looking at it and knowing it sometimes bugs me. I see i can get the original Max Tow version for ~250 on ebay from Ford dealers... But of course the swap would only make sense if the new one is straight.
Matt
11-30-2019, 11:32 PM
#98
Really has no effect on performance or towing capability. Really... it doesn’t.
12-01-2019, 11:52 AM
#99
Junior Member
Join Date: Sep 2013
Posts: 8
Likes: 0
Received 0 Likes
on
0 Posts
It causes my hitch to bind and I have to get a floor jack to level the hitch and then use the RV jack to lift it off. It does cause issues.
12-01-2019, 12:06 PM
#100
Junior Member
Join Date: Sep 2013
Posts: 8
Likes: 0
Received 0 Likes
on
0 Posts
I have a small RV and the angle puts the hitch release in a bind. I have to jack the hitch up to where it is level, then I can release the latch on the RV hitch. I can adjust my hitch ball up, then the RV doesn't tow as well. I may try shimming the hitch with some grade #8 washers. it may be enough to work around the limp hitch.