Parts Availability to do TSB 16-0155 Frozen Door Lock/Latches
12-16-2016, 08:06 PM
#1
Senior Member
Thread Starter
Parts Availability to do TSB 16-0155 Frozen Door Lock/Latches
Can we get an update from Ford on parts to fix this problem???? It is an alarming issue when you cannot get your drivers door locks/latches to work. Then when you actually find the TSB try to schedule the work? No parts and it maybe a month out or so.
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
12-16-2016, 08:08 PM
#2
Senior Member
Thread Starter
Moderators can you please move to Regular F150 my mistake posting to raptor area.
12-16-2016, 08:45 PM
#3
Originally Posted by BadBoy4fun_wa
Can we get an update from Ford on parts to fix this problem???? It is an alarming issue when you cannot get your drivers door locks/latches to work. Then when you actually find the TSB try to schedule the work? No parts and it maybe a month out or so.
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
12-20-2016, 12:14 AM
#4
Can we get an update from Ford on parts to fix this problem???? It is an alarming issue when you cannot get your drivers door locks/latches to work. Then when you actually find the TSB try to schedule the work? No parts and it maybe a month out or so.
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
12-21-2016, 02:28 PM
#5
Ford Customer Service
Can we get an update from Ford on parts to fix this problem???? It is an alarming issue when you cannot get your drivers door locks/latches to work. Then when you actually find the TSB try to schedule the work? No parts and it maybe a month out or so.
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
My service department can schedule an appointment to take door apart and dry it??? OMG Really I park outside. I can only hope our weather doesn't do the fluctate back and forth between low 20s to mid 30s.
Anyone else having a similar experience? The people who have gotten this done were the parts generally available or did you wait a painful amount of time?
I understand your frustration. Please send me a private message with your name, phone number, VIN, current mileage, and servicing dealership; let's see about getting those parts in as soon as possible.
Rachel
05-31-2017, 04:53 PM
#6
My 2015 F150 SCREW will warranty out in ~3-4k miles. I have had frozen doors prior winter. In thinking I need the fix before warranty expiration I was near my Ford dealer today and stopped in to ask about this issue. The service guy was new to Ford and had not heard of the frozen door locks as warm since his arrival there so he called a friend who also works Fords and neither of them knows anything per his call back to me.
FWIW- Obviously he doesn't know how to research for a TB solution to a stated problem. My google found the TB in an instant! Carts kicking the horse on this one huh?
I just now called them back with TB16-0155 reference for further information on parts availability, etc.. Lets see what happens???
FWIW- Obviously he doesn't know how to research for a TB solution to a stated problem. My google found the TB in an instant! Carts kicking the horse on this one huh?
I just now called them back with TB16-0155 reference for further information on parts availability, etc.. Lets see what happens???
Last edited by Kantuckid; 05-31-2017 at 04:57 PM.
01-17-2019, 05:18 AM
#7
If you get another Ford you are still going to be dealing with the latch issue. Everyone who has had this issue should attempt to start a buyback. Ford has been lazy, negligent and liable (in ways that are yet to realized ) on this serious safety issue. I have decided not to get one because of this after trying one as a demo for 3 days and am looking at a Ram.
Last edited by yellowboy; 01-17-2019 at 05:19 AM. Reason: add
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01-25-2019, 10:39 AM
#8
I know you have had a lot of questions on this but! How many times did you have it in for service before you called and started the process.
I have a 2018 Platinum that I have been fighting with this issue since the weather turned cold. Problems every day that is 28 deg F or less.
I live near Buffalo so that is most days. Took it in yesterday for 19-2007 TSB. Today it was 24 deg F and again had to hold my door closed
all the way to work.
I have a 2018 Platinum that I have been fighting with this issue since the weather turned cold. Problems every day that is 28 deg F or less.
I live near Buffalo so that is most days. Took it in yesterday for 19-2007 TSB. Today it was 24 deg F and again had to hold my door closed
all the way to work.
01-26-2019, 08:54 PM
#9
There is a massive and very informative thread on this in the general discussion forum. First, the TSB doesn’t work. It does nothing to fix it. My 18 Platinum’s doors always opened but they wouldn’t latch shut in freezing weather after sitting out at night. There are do it yourself fixes in the other thread explaining why it happens and how to fix it, though that’s not to excuse Ford’s complete negligence in this.
I used a good quality lube spray, not WD40, and it worked and remained working for a couple of weeks before needing another spray.
All that said, my 19 Raptor thankfully hasn’t suffered that problem at all, and we’ve had close to zero degrees after snow and rain the nights before.
I used a good quality lube spray, not WD40, and it worked and remained working for a couple of weeks before needing another spray.
All that said, my 19 Raptor thankfully hasn’t suffered that problem at all, and we’ve had close to zero degrees after snow and rain the nights before.
01-29-2019, 11:23 PM
#10
see sticky post and go to # 2 and it will be fixed -- what we refer to as the "ghetto fix" Worked on my 2015 without fail and now my 2018 without fail. My 2015 was really bad until ghetto fixed. A three day process in total of maybe 15 minutes to do in total time.