PHP tunes
06-07-2012, 11:14 PM
#183
Senior Member
Originally Posted by eej711
I posted on the PHP forum about people having trouble getting in touch with them about their order and Corey commented back with this
"Thanks. Our biggest problem, by far, is regarding custom tunes for the CS and CTS, and it's out of our control unfortunately. There have been some ongoing issues with Fusion, and we are trying to work with Edge to make everyone happy.
If you care to pass it around, the best time to get us by phone is T and TH from 9-12, W from 11-2, and F 9-3. We've hired an additional person to help answer phones during those times.
I'm fairly up to date with my e-mails if people would like to contact corey@phptune.com to ask about their custom tunes."
"Thanks. Our biggest problem, by far, is regarding custom tunes for the CS and CTS, and it's out of our control unfortunately. There have been some ongoing issues with Fusion, and we are trying to work with Edge to make everyone happy.
If you care to pass it around, the best time to get us by phone is T and TH from 9-12, W from 11-2, and F 9-3. We've hired an additional person to help answer phones during those times.
I'm fairly up to date with my e-mails if people would like to contact corey@phptune.com to ask about their custom tunes."
06-07-2012, 11:17 PM
#184
Senior Member
Originally Posted by BLACK2006XLT
I am in the same boat, unfortunately I currently can't get to a phone during there work hours because of my job. So I just keep sending them emails.
06-13-2012, 10:37 AM
#185
FX4 Blackout
So I decided to randomly try and call this morning and what do you know first try I got an answer! She said I should see my tunes by the end of next week... let's hope that's right because I'm getting anxious!
06-13-2012, 12:35 PM
#186
Well after calling a few times yesterday and today (during their "hours") and not receiving an answer, I decided to just order online today.
Now I get to play the waiting game...
Now I get to play the waiting game...
06-13-2012, 12:52 PM
#187
FX4 Blackout
What programmer/tunes did you go with?
06-13-2012, 01:46 PM
#188
Keep us posted on your timeframe for everything... don't get worried if you don't see an invoice in the next couple of weeks, it took them almost 2.5 weeks to get me one and then a week or so after that to receive my programmer, now (according to what she told me on the phone this morning) they're working on my tunes and I should see them no later than the end of next week - let's hope that stays true.
What programmer/tunes did you go with?
What programmer/tunes did you go with?
I'm wondering if I should install my CIA or wait until my tunes are done. I've heard people say that if you disconnect the battery and install the CIA that it shouldn't lean out because the computer will "re-learn" the new intake but I'm not too sure how I feel about that...
06-13-2012, 02:14 PM
#189
FX4 Blackout
I have the gryphon and purchased the 87 performance for now. I didn't want to order more than just the one until I purchase my gears. However, once I get my gears I'll do the 93 performance, along with the custom 87 tow and performance. I just need something to get me by till then
I'm wondering if I should install my CIA or wait until my tunes are done. I've heard people say that if you disconnect the battery and install the CIA that it shouldn't lean out because the computer will "re-learn" the new intake but I'm not too sure how I feel about that...
I'm wondering if I should install my CIA or wait until my tunes are done. I've heard people say that if you disconnect the battery and install the CIA that it shouldn't lean out because the computer will "re-learn" the new intake but I'm not too sure how I feel about that...
06-13-2012, 03:39 PM
#190
Senior Member
do you need to connect the tuner with the battery disconnected??? or just go plug it in a pick what canned tune/ settings you want ? The one im getting is set up to receive custom tunes but im going to run the canned ones until i decide to get a custom tune or two