Livernois Motorsports

For clarification out of the 50 states that we have currently in the country only 19 states have no form of emissions testing. So you are in the minority in Iowa, just as we are here in Michigan. Just because something does not apply to you does not make it invalid.

As for our claims, there are several. I mentioned more than just the emissions compliance, which again apply to far more than it doesn't. You are investing in a kit that has had almost a decade of proof that it is a reliable kit to repair your 3 valve powered vehicle. We are talking about an engine that you can still purchase in a vehicle TODAY! You are investing in our commitment to stay on top of the aftermarket part creation. We offer kits not only for the OEM designed parts, but also for several aftermarket brands. The development of this kit has also led to us developing phasing control parts for Coyote, 6.2L SOHC, Hemi, LS and LT applications.

Obviously, your conversation was with someone whom is less versed in the pros and features of this kit. We try to make sure that everyone that is customer facing is as knowledgable as possible. So we do apologize for a lackluster customer experience, however this is not the norm.

So it is no secret that our Cam Phaser Noise Repair Kit is $699.99 we make no attempt to hide that fact. We are selling a complete solution for less than half of the cost that dealers and parts stores are selling a new front timing set that is well documented as NOT being an actual solution. That price does not even include the oil pump that they are going to up sell you on! The new timing set is sold for $1499.99...$1,500USD! There is not even any labor included in that price. Where is the outrage there? We are offering a true and permanent solution, period. If we were selling snake oil or merely some overpriced patch we would not have the business partners that we do. We have several Ford dealerships that purchase and install our parts, big box retailers and major parts warehouses that order our kits by the hundreds. Simple reason, it works!

So again I apologize that you feel slighted or overlooked, because that is not how we operate. But, to flat out say that we are robbing people is not correct either. A place that will knowingly sell you an overpriced pre-packaged kit that has been proven to never fix anything is who everyone should be upset with.

Phasers can and do wear out. They can have bolts sheared off. The main spring inside can snap in half from the continual load put on it. The locking pin inside of the phaser is also known to fail. So as you can see in just a few seconds I have outlined several failure points of the phaser design.

ElliotTheCarpenter

Really? Because using the original steps for which this thread was created (replacing the whole front end timing kit with OEM) my 2004 has been like new since may 2015. It is a work truck with daily use and has also gone on a 4000 mile road trip in that time.

If I ever do put a kit on my truck it will be the $40 one from Ebay as I already have an SCT tuner.

lowridergold

I am just wondering I am from alberta Canada and am looking into all the parts replacements. I don't really feel like buying ford parts because I don't know if they have made them better or not.I have found some on ebay but they are made over seas and don't know quality. What are your suggestions to good parts. Thanks

Michael Johanson

I like that idea, though maybe a locknut. I see lockouts coming in from Turkey selling for less then $20 now though, easier then grinding one imo.


Mike

Michael Johanson

Just spend 300 bucks on a EBay kit with guides tensioners chain and phasers, (or use your old phasers) and a Melling pump. Lock out the phasers. No phaser movement = no chain slap = no broken guides.


You can look at the CEL after that, or buy a tuner from HPTuner for 400 or so or 700 to Livernois to get rid of it.


Just my 2cents as you have to make your own choices.
Mike

Michael Johanson

"That price does not even include the oil pump that they are going to up sell you on! The new timing set is sold for $1499.99...$1,500USD! There is not even any labor included in that price. Where is the outrage there?"


No outrage as your way off on your price. I can buy a complete timing kit along with a Melling oil pump for $285. Even all genuine Ford parts are around 800 or so, a far cry from the 1500 your stating.. I guess after reading this, its no surprise your kit is so high.. I would encourage you to perhaps take a good look at what stuff is really selling for and quit hiking the price of your tuner by 300 or more.


As I stated in my previous post, You guys seem to have lost the meaning of what true customer service is. There is a difference between gouging your customers, and actually giving a damn about peoples livelihood's and the terrible economy we are living in.


With all the customers you claim to have buying this kit each month, I would think that is should be pretty easy to pay the bills even at just a $50 markup over cost and shipping, not your easily close to or over 100% over actual cost. I understand that this kit sells a lot and makes a lot for you. You have stated this time and again on this entire thread.


I am just a nobody that has to rely on a few trucks that cannot be unless I am willing to take your " servicing the customer business approach ", and make my kids eat bean soup for a month.


I guess when it comes down to the grit of it,I just care more about the guys who are barely making a living then you do.
Please do not say you do, as your pricing reflects otherwise.


Mike


EDIT: ( Just went to eBay and I can buy a complete timing kit with a lifetime warranty now for $198 shipped along with a Melling oil pump for $87 shipped.) Both from reputable US high positive feedback sellers. * Add $66 if you want the Melling 10340 HP Oil pump making total cost $350 for parts. Still a far cry from $1500 USD!

lowridergold

Well I just priced out ford parts and all the cgains. Guides.tensioner. sprocket.oil pump. Front seal. Came out to $816 that's not incling the phasers which are $460 a piece. As for the eBay posts I looked into them but it seems they are made in China or tiwWan
And haven't heard reviews if the parts are still holding up.

Martian

Stick with the OEM. The price you quoted sounds about right.

Livernois Motorsports

800
+450-575 (average for a pair of new aftermarket phasers)
_____
1250-1376
*1.06 (MI sales tax)
_______________
$1325-1458 no labor included.

We are not needlessly hiking up the price on anyone. I am sorry that you feel that way, but I have outlined several reasons that our kit has the pricing that it does. If you feel that those reasons are inadequate there is nothing that I can do unfortunately. We have not lost grip on service, as we are keenly aware that without customers we have no jobs.

Martian

The ~$800 already includes the phasers. If you're going to use aftermarket phasers, you have to subtract the price of the OEM phasers from the ~$800 first, then add the $450-575 you mentioned. The total cost would be about the same, OEM or not.