marrs1721

This mostly happens in my wife's Edge, but I am curious if this has happened in anyone else's truck. Sync seems to be hard of hearing to any commands. Environment is good. No rain, windows up, no vents on, etc. No reason it should make so many mistakes. Yes we are speaking very clearly and loud. Any suggestion to a fix? Anyone ever run into this problem?

Tothemax

When was the last time you updated it?

digitaltrucker

Mine has recently gone wacko when I try and use the cell phone.

marrs1721

It's been mike this since after we bought it. We never took it in for warranty work in sync because it seemed after a while it was ok. Now it's out if warranty and acting up from time to time again. Haven't updated it to newest version. I shall try that.

capt

I had mine updated at the dealer and it cost around $100.00.

digitaltrucker

What update?

Did this update by chance give you the backup directional lines that are in the 14 Explorer? They are not straight but curve to show your backing turns?

Tothemax

go to syncmyride.com

Sign in and enter in your vehicle info. See if there is an update available. I'm sure there is.

digitaltrucker

Been there done that, mine is up to date. Would still love to get the update that is on my sons 2014 Explorer.

Tothemax

I like the curving line deal too but who knows if its even available as an update for us.

I should add that the syncmyride.com is only a starting point. It said I was up to date but when I took it to the dealership I wasnt.

B52 Jetman

That Sync system is the biggest electronic piece of **** I've ever seen...absolute garbage. Constantly have to reconnect Bluetooth, USB drops off all the time & it almost never understands voice commands...junk. Ford needs to jump in a Nissan and get the low down on how they're system works. My wife's Murano automatically connects to her IPhone, plays the last song she was on. Never drops off, understands voice commands...far more superior system. Sorry...had to vent!