powerboatr

Last night,I decided since it was 68F outside and the moon was out...i would open up the moonroof... engaged the switch and SNAP CRACKLE POP sounded like glass shattering

got home and the passenger track arms popped out of the track.
this morning..a dealer visit.... they had to order a whole new critter
thankfully the glass didnt break...just the guts
i guess she got pissed because i was looking at new 15's

HuskyKMA

Ouch! What year? Was it covered under warranty?

FordService

What's the model year and mileage on your truck, powerboatr? Please let me know; I'll investigate this further.

Brittany

aj44mc

I have had to fix mine. If it is out of warranty look at sunroofdoctor.com.

BlackMonster

Bringing mine in tomorrow with the same issue.

Mine is a 2013.

powerboatr

2103 King ranch mileage 22436
still under 3/36 plus we have extended warranty

aj44mc

Lucky, Mine was at around 37K miles and the dealer said it was something like $1500.

FordService

What's the mileage on your truck, BlackMonster? Please let me know how it goes with the dealer; I'm here to answer any questions you may have.

Thanks for clarifying, powerboatr. I'll get a case into the hands of your regional customer service manager for further assistance. Please send me a private message with your full name, VIN, servicing dealership, and best daytime contact number. I'll get started right away!

Brittany

BlackMonster

[QUOTE=FordService;4085950]What's the mileage on your truck, BlackMonster? Please let me know how it goes with the dealer; I'm here to answer any questions you may have.



Almost 33k, still under warranty.

KILOFINAL

Sorry to hear of the sunroof problem. She shouldn't get too pissed, the 2015's have their own sunroof issues already.