Leveling shocks voids warranty
#1
Member
Thread Starter
Leveling shocks voids warranty
Installed level shocks around 42k miles on my 2014 F150 XL 3.7, set the front to 2.0 inches, also installed add a leaf to raise up the rear. At 49k miles I'm getting a rattle over bumps. Front left, can only hear it with the window down, if I lightly tap the brakes the noise is completely gone. No loose steering or vibration while driving, steering feels super tight so I thought it was my brakes. The dealership said the brakes are fine and I have bad ball joints.
I have the most expensive PremiumCARE warranty so ball joints would have been covered if I had not installed the level shocks. So if you have level shocks or any type of lift on your truck, your warranty is void with any issue on suspension. Dealerships suck anyways so it's not too surprising when they deny warranty work, but I really doubt a 2 inch level shock could destroy ball joints in 7000 miles. Thinking about cancelling my extended warranty because they will probably find a way to deny ANY repair.
I have the most expensive PremiumCARE warranty so ball joints would have been covered if I had not installed the level shocks. So if you have level shocks or any type of lift on your truck, your warranty is void with any issue on suspension. Dealerships suck anyways so it's not too surprising when they deny warranty work, but I really doubt a 2 inch level shock could destroy ball joints in 7000 miles. Thinking about cancelling my extended warranty because they will probably find a way to deny ANY repair.
#2
Senior Member
You have to pay to play. I can easily see where a lift could cause suspension modifications. Why should Ford cover this?
#3
Ford is 100% in the right to deny warranty. Your leveling shocks altered the stock suspension geometries which will make your ball joints and other suspension components wear quicker. I don't understand how you want Ford to pay for something you knowingly caused. Replace the ball joints and move on.
If you want to cancel your warranty that is up to you, but if your engine throws a rod, they won't deny warranty because you have leveling shocks. They have to be able to prove the modification caused the damage. It's common sense your leveling shocks caused your ball joints to wear quicker. Did they cause them to wear in 7,000 miles?... who knows, but it is not up to Ford to pay for it.
If you want to cancel your warranty that is up to you, but if your engine throws a rod, they won't deny warranty because you have leveling shocks. They have to be able to prove the modification caused the damage. It's common sense your leveling shocks caused your ball joints to wear quicker. Did they cause them to wear in 7,000 miles?... who knows, but it is not up to Ford to pay for it.
The following users liked this post:
Spectragod (05-14-2018)
#4
Senior Member
I also would side with the dealer, anyone knows a change in the suspension can cause suspension issues.
#5
Super Duper Senior Member
Lowers are still fine on my truck, it's just the uppers.
#6
Member
Thread Starter
Any suggestions on heavy duty ball joints or should I install updated control arms? I figure many people are using leveling shocks, thought it was ok to smack them on with stock components, apparently it's not ok.
#7
Member
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#8
Member
Thread Starter
Just got my truck back, they're saying that I need $1,883 dollars in repairs because the front end is strained and they don't even want to do the work and recommended a specialty shop. Because of front level shocks set at 2" ?? Meanwhile, the steering is tight, no vibration on the highway, just a rattle over big bumps, can't be heard with the windows up. So, FYI, if you want to put level shocks on, suffer the consequences
#10
Senior Member
The majority don't keep vehicles long enough to suffer from such things.