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Dealer is trying to Void my friends Warranty...

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Old 07-15-2012, 02:42 PM
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Originally Posted by 2011LIMITED#288
**** dealerships. Time that people fight back.
Seriously? They should be on the hook for issues with a modified vehicle? If you modify your vehicle while under warranty then be prepared for that warranty to be completely void, AS IT SHOULD BE! Particularly if you lie about the mod and get caught if I was the dealer I'd tell you to get lost too just on principle alone.

And you can take the legal def's around mods and warranties (Magnusson Moss act I think its called that everyone references) and throw it out the window, it would cost you more to take the manufacturer to court than you'd ever get back. If you try to cheat then be prepared to get caught.
Old 07-15-2012, 02:50 PM
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Ford warranty covers OEM equipment that Ford knows is reliable based on testing. So if a customer takes his truck and tunes it or modifies it from what Ford has tested and is willing to warranty, the general consensus is that Ford should still be on the hook for it even though the warranty terms are pretty much black and white?

Any company that sells a tuner claiming that it's "undetectable" should raise a flag right away. Either they're full of s*** or they know full well an aftermarket tune will cause issues come warranty time whether it caused the issue or not.

If you tune an engine that has no issues, and end up with an issue, it's pretty cut and dry. Why then is the responsibility of proof leveled on the dealership once they find an aftermarket modification related to the failed component. In my eyes, the burden of proof should be the person or customer that tuned the engine and produced the problem. If Ford knows that a particular component should last for a certain length of time trouble free and is willing to stand behind that in its OEM form, then modifying that component and introducing variables beyond the control of the manufacturer should not have any reasonable expectation of warranty on said component.

Things like this are just one ingredient in the s*** storm casserole that is out of control inflation. In the end, it is ultimately all of the customers that have to pay for this kind of issue.

"My six inch lift caused a failure in my ball joints! That's not right! Somebody's gonna have to pay for this! Just not me..."

Generally, warranty is determined on a per-dealership basis. The term "Pay to play" means just what it says.

I realize I'm going to catch heat for this, but honestly- some people need to do some homework before they stark screwing around.
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Old 07-15-2012, 02:50 PM
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It's funny how the dealers could find those codes stored, but not a code when the check engine light comes on and goes off after you restart it. Something doesn't add up. Somebody's lying.
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Old 07-15-2012, 03:22 PM
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So think about it, I can take my truck to forward and have the EEC you re-flashed as part of the TSB.
Old 07-15-2012, 03:22 PM
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Yeah people, fight back screw those dealerships. Make them fix things I messed up under warranties, lets screw them all over.

And what are the prices on the new trucks again?
Old 07-15-2012, 03:24 PM
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Originally Posted by Coonhound693
It's funny how the dealers could find those codes stored, but not a code when the check engine light comes on and goes off after you restart it. Something doesn't add up. Somebody's lying.
Not necessarily. Not all codes are persistent ie. not all are stored in memory after they occur.
Old 07-15-2012, 03:24 PM
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Screwed up didn't mean to hit send yet.

They probably paid millions in false warranty claims over the years. They'd be stupid not to have a system in place to let them know if you've messed with the electronics.
Old 07-15-2012, 03:28 PM
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Originally Posted by Coonhound693
It's funny how the dealers could find those codes stored, but not a code when the check engine light comes on and goes off after you restart it. Something doesn't add up. Somebody's lying.
I think the distinction here is that trouble codes are codes meant to be read and some aren't persistent.

What the Ford dealer is saying is they found some "coding" that's not supposed to be present on the onboard computer, coding ostensibly meant to increase performance or otherwise modify how the computer behaves.
Old 07-15-2012, 03:42 PM
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what a bunch of whiney babies. Yes, because dealerships are always on the up and up.?And if tuners were wrecking vehicles you would hear about that on here all the time..I am on a few forums,it's not happening..So before u get all "holier than thou" sit back, stfu, and look at the evidence you thick morons.
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Old 07-15-2012, 03:43 PM
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Originally Posted by speeddemon86
That's awesome good for him
Yup..I watched a documentary on how companies have to smarten up now... Seeing as it's a smaller world, and people have access to instant media...no more having your way with the small guy.

Last edited by ymeski56; 07-15-2012 at 07:08 PM.


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