(2014 xlt 5.0) ok so i had brought my truck in a couple weeks ago to get them to take care of a hard shift from 1st to 2nd. The problem was taken care of and with everything fine i notice a very distinct clunk from 3rd to 4th. it only does it when cold and its a one and done kinda deal until the next cold start. If i were to let off of the gas right before the shift it seems to be worse. when i brought it back they could not get it to do it at all. All i have ever owned was ford and it can be embarrassing when the chevy guys are in the truck, any ideas? thanks.

 

Welcome to the forum, bevans0331! I'm here to help. I'll get a case started and escalated to your regional customer service manager for further assistance. Please send a private message with your full name, VIN, current mileage, servicing dealership, and best daytime contact number. I'll get the ball rolling!

Brittany