I just installed an aftermarket HID kit from Absolute HID Canada. I purchased the 55w 8000k kit for fog lights, and high/low beam. After a only a few weeks I went to start up the vehicle and the low beams were not working - the high beams and fog lights still work. I checked the fuses (#16 & #17) and they were still good. Can someone PLEASE help me!!

 

Did you check the fuses visually or with a Voltmeter?
A lot of time the 15-20A fuses will blow with a hairline break that is hard to see. it is best to check them with a voltmeter to be sure.

Other than that, It could be a bad relay, ballast, etc, hard to tell without testing each part.
I would contact the manufacturer and see if they have any troubleshooting steps that might help you.

 

Take out that POS HID kit and do it properly with projectors.

 

this.

PnP kits have such poor quality that it actually amazes me that people are still buying/selling them. they never work right, and they give off worse light output than stock because the HID bulbs do not work properly in a reflector housing.

take them out, throw them in the garbage, and pony up for a retrofit or OEM HIDs and the proper harness. if that's not a viable option then just leave the halogens in. everyone else on the road will thank you.

 

Try contacting Absolute HID Canada about warranting your garbage kit.

 

Look on the inside of the relay harness that connects to the ballast the prongs for low beams may not be there or may not line up or you may have a lose ground

 

Not in all cases, I bought a PnP hid conversion kit from XenonSupply and from my personal experience, it's a high quality product. Super easy install with the customer service they provide, and the lights have been working without a hitch for about 3 years now. They even have a 5-year warranty for all their products so you know they stand by what they sell.
I've recommended XenonSupply to other people with Ford trucks and it's worked for everyone that I know.

 

What you may not realize is it's just a single bulb but it has a small metal plate that moves that redirects the light hi to low.

You need to find out why that metal plate isn't moving. For some reason it sounds like it still has power applied too it, that or both of them are stuck.

I've had them get stuck in low but never hi.

 

I would say trash them. For one, the Q.C. on those kits are the worst and at 8000K temp you are actually producing less usable light.

 

This Is very true. An HID is this gigantic housing Will produce less light regardless, but once you cross the 5000k line you get a dimmer bulb.

4300k is awesome in the correct projector housing.