5 Star Tuning - Another satisfied customer
#1
5 Star Tuning - Another satisfied customer
Ordered an X3 tuner from Mike last week. He was really cool to work with on the phone and the unit arrived in 2 days. While attempting to install the custom tune, I had an error message appear on the tuner and I could not load the tune. I emailed Mike at 9pm on a Friday night. He responded within 15 minutes and we verified we had the right PCM code. At 7:30am Saturday morning, he already was shipping out a replacement unit rather than cause me any further hassle. Hands down the best customer service I have ever had from ANYONE ! Anyone interested in buying a tuner, you MUST buy it from 5 star !
#3
Pretty sure Mike can do almost anything. Another bump for a business that earns its name. Tried PHP 1st week of March, invoice March 17, April 27 & zero response for 2 email.
I don’t feel the need to track a vendor over the phone if they have online store front. This guy responds before you can finish your coffee in most cases.
I don’t feel the need to track a vendor over the phone if they have online store front. This guy responds before you can finish your coffee in most cases.
#7
Senior Member
Actually, right now they are running a special, $380 w/ free shipping w/ 3 custom tunes. Just look in the vendor section. Got all excited tonight when I got some money I needed to get one, picked up the phone and called, Mike picked up on second ring, dealt with all my noob questions and I ordered one for my truck! Got off the phone, looked at the time, it was almost 8 pm! They were technically closed!
Great service! Can't wait to get it!
Great service! Can't wait to get it!
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#8
What is mikes website? I have a 2011 f-150 xlt 4x4 with the 5.0 l engine. I am looking to get an inc in mpg, hp, torque, shift firmness, etc. What kind of programmer should i go for? Does he just have one for my specific truck? How does his programmer work?
Thanks
Thanks
#10
Black '11 FX4
Join Date: Jan 2009
Location: Redford, Mi
Posts: 8
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Absolutely the best mod you can do to your truck. Mike was very patient with me, and responded quickly with my follow up questions. I have a Airaid cai, and Roush exhaust, and the SCT with his tunes really woke it up. I had the 87 performance & economy tune, along with the 93 performance tune installed. The 1st thing I liked was the shifting and throttle response, very crisp! I currently run the 87 econ. tune and have noticed 2.5-3 mpg increase. Install time was less then 15 min. to up the power!
Thanks to Mike Butler!
Thanks to Mike Butler!