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5 Star Tuning - Another satisfied customer

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Old 04-27-2011, 09:19 PM
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Default 5 Star Tuning - Another satisfied customer

Ordered an X3 tuner from Mike last week. He was really cool to work with on the phone and the unit arrived in 2 days. While attempting to install the custom tune, I had an error message appear on the tuner and I could not load the tune. I emailed Mike at 9pm on a Friday night. He responded within 15 minutes and we verified we had the right PCM code. At 7:30am Saturday morning, he already was shipping out a replacement unit rather than cause me any further hassle. Hands down the best customer service I have ever had from ANYONE ! Anyone interested in buying a tuner, you MUST buy it from 5 star !
Old 04-27-2011, 09:20 PM
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Do they have an e85 tune for these trucks?
Old 04-27-2011, 09:36 PM
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Pretty sure Mike can do almost anything. Another bump for a business that earns its name. Tried PHP 1st week of March, invoice March 17, April 27 & zero response for 2 email.
I don’t feel the need to track a vendor over the phone if they have online store front. This guy responds before you can finish your coffee in most cases.
Old 04-27-2011, 09:38 PM
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What's he charge and how many tunes do you get?
Old 04-27-2011, 09:45 PM
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$415 - 3 standard & 3 custom
Old 04-27-2011, 09:55 PM
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be sure to post MPG increases! after youve had it for a while.
Old 04-27-2011, 09:56 PM
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Actually, right now they are running a special, $380 w/ free shipping w/ 3 custom tunes. Just look in the vendor section. Got all excited tonight when I got some money I needed to get one, picked up the phone and called, Mike picked up on second ring, dealt with all my noob questions and I ordered one for my truck! Got off the phone, looked at the time, it was almost 8 pm! They were technically closed!

Great service! Can't wait to get it!
Old 04-11-2012, 03:54 PM
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What is mikes website? I have a 2011 f-150 xlt 4x4 with the 5.0 l engine. I am looking to get an inc in mpg, hp, torque, shift firmness, etc. What kind of programmer should i go for? Does he just have one for my specific truck? How does his programmer work?

Thanks
Old 04-11-2012, 04:12 PM
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5startuning.com
Old 04-11-2012, 04:35 PM
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Absolutely the best mod you can do to your truck. Mike was very patient with me, and responded quickly with my follow up questions. I have a Airaid cai, and Roush exhaust, and the SCT with his tunes really woke it up. I had the 87 performance & economy tune, along with the 93 performance tune installed. The 1st thing I liked was the shifting and throttle response, very crisp! I currently run the 87 econ. tune and have noticed 2.5-3 mpg increase. Install time was less then 15 min. to up the power!
Thanks to Mike Butler!


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