2014 platinum wind noise
#11
Ford Customer Service
Get in touch with me via PM so I can get your CSMs involved. In your message, be sure to include all the info I listed above: full name, best daytime phone number, VIN, mileage, and servicing dealership.
Crystal
#12
Hey gang,
Get in touch with me via PM so I can get your CSMs involved. In your message, be sure to include all the info I listed above: full name, best daytime phone number, VIN, mileage, and servicing dealership.
How many miles do you have on your truck, JBirdFX4? When was the last time your dealership had a look at this?
Thanks, CRJDriver! Let me know how the repair goes; you know how to reach me if I can do anything else to assist.
Crystal
Get in touch with me via PM so I can get your CSMs involved. In your message, be sure to include all the info I listed above: full name, best daytime phone number, VIN, mileage, and servicing dealership.
How many miles do you have on your truck, JBirdFX4? When was the last time your dealership had a look at this?
Thanks, CRJDriver! Let me know how the repair goes; you know how to reach me if I can do anything else to assist.
Crystal
I currenty have 31,700(ish) and the last time they looked at it was a few months ago. I would have to look at the paperwork to see.
#13
One Clean Machine
iTrader: (5)
Possibly a incorrectly sealed windshield?
#17
Senior Member
Did the older KR have the SoundScreen windshield? Having drove an F150 w/one I noticed the reduced cab noise. However I think the Platty should have it as well unless its not standard anymore on premium trims
#18
Ford Customer Service
Crystal
#19
k so i brought my platinum into my local ford dealership today to see if i cant get that wind noise figured out. a tech drove my truck as i sat in the passenger seat for 10 miles as my door was whistling from wind noise i asked him what he was hearing. he said he couldnt hear anything.... so we went a little further as he fiddled with the door seals and i asked again if he heard any thing he said "nothing that isnt normal" i then explained to him i had an 09 king ranch with 160,000 miles and it was substantially quieter and his response was " well the king ranch is a top of the line truck and the doors are more sound proofed" i was like what? the platinum is the exact same thing if not more high end? so long story short i was bascialy blown off and said nothing was wrong
#20
I'd recommend bringing this up again so they can document and inspect the noise, JBirdFX4. Once you're ready to head in, I'll get this into the hands of your regional customer service manager. To make that happen, PM me your full name, best daytime phone number, VIN, mileage, and servicing dealership.
Crystal
Crystal