2023 F150 Limited Hybrid. A few weeks ago there was an update, and since then if my wife goes to text messages and asks for talkback it does not do anything. It use to work fine, and if I connect my phone it works. Also if I press reply it gives an error message.
I am assuming it is either a connection issue or the phone. I have deleted the phone from sync and reconnected but that didn't work. Any ideas would be gratefully accepted!!

 

Welcome to the forum. Check the software for any updates. Unfortunately, sometimes, updates break things instead of fixing them. LOL

 

My wife fixed it this morning!!! She had reset he google account on her phone. Once she restarted it, everything worked as before!! She had been complaining for about 2 weeks and said it was the car update, so I had tried everything. I even asked her if she had changed anything on her phone, because mine still worked correctly.

Thanks!!!

 

Try with another Android phone to confirm if it is indeed your wife's phone that is the issue.