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Problems with Synch and Iphone connecting

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Old Jul 29, 2013 | 10:38 PM
  #1  
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obx
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From: Norfolk, VA-Outer Banks,NC-St Thomas,VI
Default Problems with Synch and Iphone connecting

Hello, My 2013 F150 Platinum has a problem that is drving me crazy. Every so often (like every 2-3 months) the truck sudenly can't find my Iphone 4. It will connect just fine for months and then suddenly not. The first time the Ford customer service walked me through a number of steps only to make me do a complete reset. This causes the loss of EVERYTHING and requires a lot of time to replace things. The second time they sent me to the dealer who did the same thing--another master reset. The dealer "blames" the phone but I don't believe them since the phone pairs flawlessly with another, non-Ford, vehicle without exception. Does ANYONE know if there is a fix for this or have come across this? I love the truck but this really pisses me off!
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Old Jul 30, 2013 | 12:17 AM
  #2  
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I know that my 2012 will have the issue with my iPhone 4 every couple months. I have the problem will it will be "indexing" and not work. I usually just pull the fuse (#2), put it back in and it works fine.
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