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Leaving the F150 & the Ford world - My exit interview

 
Old 03-15-2019, 10:57 AM
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What is the ‘IWE’ issue please?

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Old 03-15-2019, 11:25 AM
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I had an issue with my 2001 Escape windshield. Somebody tossed a rock at it. My cousin now has this Escape and it's still kicking with 175,000+.



Unfortunate OP feels the way he does and had his issues. I come from a long family history of (mostly) trouble free Fords.
CS at a dealer could drive somebody away. I've been lucky to have a good relationship with my last 2 dealers. My current dealer had an awesome adviser I worked with every time. One day when it came up in discussion it was my son's birthday, he pulled out a buck, handed it to me and said, "Here, kids love money." He's now the Service Manager and he's had my back on a couple issues as of recent.
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Old 03-15-2019, 12:04 PM
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Originally Posted by SHOOT1SAM View Post
What is the ‘IWE’ issue please?

Sam
IWE is the moniker for the automatic hub engagement system on 4x4 trucks. It is vacuum-operated and has been problematic for some owners.

Here is a great write-up on how it works, what typically goes wrong, and how to fix it....hopefully before any damage is done to the outer hubs!

https://www.f150forum.com/f2/4x4-iwe...6/#post5607876
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Old 03-15-2019, 12:22 PM
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Originally Posted by Stu Cazzo View Post
Suggesting that no one can top an F150 is ludicrous! Ford sells as many trucks as they do because of one single factor...Marketing! They do an excellent job at convincing people that this is their truck, that they need a Ford and that Ford is the only truck that can do what they want to do which of course is not true.

Me, and many other truck owners are in the same situation...we need a full size truck and there a realistically only 5 manufacturers in the world that we can choose from. Its not like buying an SUV where there are 25-30 models to choose from. I used to think the same as many on here...Ford sells more trucks than anyone else...they must be the best...right? ...but after the past 2 years or so I don't think that anymore.

Engine problem after engine problem after engine problem and this is over and above all the other "issues" that so many are having which just keep coming back year after year after year.

Maybe Ford needs to lose its title of number 1 selling truck. That would be good for us all as it may motivate them to take a realistic approach and fix the brand!

If I had to buy another truck today, it wouldn't be a Ford. What would I buy? Not sure what I'd get but not an F150.
Thankfully this is not the norm for most owners.
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Old 03-15-2019, 11:00 PM
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I've had two vehicles before buying my F150. One windshield chip in 18 years. Made it 3 weeks before I chipped the glass in my F150, got it repaired and literally 3 weeks later it happened again. I'm at 4 weeks and no chips yet...that being said, it didn't cost me anything but some time, Insurance covered the repairs for free.
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Old 03-16-2019, 03:12 AM
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Originally Posted by BMack37 View Post
I've had two vehicles before buying my F150. One windshield chip in 18 years. Made it 3 weeks before I chipped the glass in my F150, got it repaired and literally 3 weeks later it happened again. I'm at 4 weeks and no chips yet...that being said, it didn't cost me anything but some time, Insurance covered the repairs for free.

​​​​​​I have had 8 vehicles in the last 30. The last three have been new. My current vehicle is a 2018 f 150. 4 months in. Windshield has been hit twice hard by a flying chunk of ice and a small rock. Still perfect. My 2001 Grand am cracked windshield year 3 and major crack year 5. Never replaced in it's 7 years. Ford ranger hit 3 or 4 times by sizeable rocks. Developed a couple small cracks during it's 10.5 years. Never replaced. My previous 5 vehicles either were used. One got a major crack the others i didn't really own long enough to develop them. Moral of the story....windshields almost always eventually get cracks. Always have always will. Especially if you do as much driving as me. Windshields are relatively cheap to replace. They are like tires or any other wear and tear items on a vehicles.They take heavy road abuse and wear down. I do not replace them until I have to. If the small cracks develop into larger cracks and my viewing is distorted I replace. I don't even bother getting small cracks repaired. I'm surprised you went so long with just one chip. Maybe it's the angle size of the windshields. Which have changed drastically the last 15-20 years. Plus full sized truck windshields have a lot of real estate...lol......anyhow I don't let windshield cracks bother me too much when they happen. It's sucks but once it happens then I figure it's just best to keep the old one and I don't have to worry about it getting cracks anymore until it's replaced ...😂
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Old 03-16-2019, 08:59 AM
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I bought my wife a new 2013 Edge Limited. It was a piece of crap, SYNC didn't work half the time and sounded like it was falling apart in just a year. Traded it in on a new 2014 Edge Limited, its been perfect and doesn't feel like the same vehicle even though there were no changes (according to Ford) between the 13 and 14 model years. You can't blame Ford just because you got a lemon. The OP will be complaining about his new Toyota on his new Forum
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Old 03-16-2019, 09:10 AM
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Originally Posted by David Young View Post
I bought my wife a new 2013 Edge Limited. It was a piece of crap, SYNC didn't work half the time and sounded like it was falling apart in just a year. Traded it in on a new 2014 Edge Limited, its been perfect and doesn't feel like the same vehicle even though there were no changes (according to Ford) between the 13 and 14 model years. You can't blame Ford just because you got a lemon. The OP will be complaining about his new Toyota on his new Forum
Then who is to blame for the "lemon" vehicle? New or used? If the vehicle purchased is not up to standard, who is responsible?
If a person who buys a F150 say based on the Ford commercials, and marketing and advertising and the hype by a dealership and the vehicle performs far below expectations...I suppose it is the buyer who should have done their own research but realistically Ford owns that as well.

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Old 03-16-2019, 09:26 AM
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My experiences over a six year period with two brand new F150 trucks both higher end trim levels.

3.5 ecoboost engine rattle - replaced front engine components three times including timing chains-VCTs-tensioners etc. Ford never fixed this issue as it is still prevalent to this day.
Rear windows shattering / RWD stopped working - this went on from 2011-2014 until rear window redesigned in 2015 - Ford did not fix or address this issue
Rear shocks and more rear shocks - replaced under warranty by more cheap Ford rear shocks.
5.0 engine rattle - upon deceleration - Ford fix is a TSB update that doesn't work.
10 speed transmission shifting and noise - another TSB that does not fully fix the issue
A V8 engine that sounds like a diesel and consumes oil - Ford says thats normal!
Frozen door locks/latches...how long has this been going on? When will Ford fix this? when a person falls out of their truck doing 75mph on the freeway...maybe then.
A myriad of ongoing pano roof issues - Ford's answer to this is a tsb that says to grease the unit. My pano roof was knocking from the first 10 feet off the property.
Wind noise and very poor fit and finish/misaligned doors - how many years has this been going on?
Now you may think I'm crazy but I understand that these issues will arise from time to time with regard to new vehicles.

I paid Ford a lot of money for my truck and all I ask in return is that they stand behind their product and put forth some form of effort into correcting and addressing the issues brought forth to them.

Ford gets a big Fail in that category! Very poor customer service experiences!

Ford has a warranty for its vehicles - unless they have no fix...then its considered "normal".

Last edited by Stu Cazzo; 03-16-2019 at 09:30 AM.
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Old 03-16-2019, 10:38 AM
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Originally Posted by Stu Cazzo View Post
Then who is to blame for the "lemon" vehicle? New or used? If the vehicle purchased is not up to standard, who is responsible?
If a person who buys a F150 say based on the Ford commercials, and marketing and advertising and the hype by a dealership and the vehicle performs far below expectations...I suppose it is the buyer who should have done their own research but realistically Ford owns that as well.
Everything made have a few 'lemons' get sold. I worked with someone who back in 1979 bought his wife a $15,000 Rolex watch for their wedding anniversary. It ran for 3 months and stopped working. Did he 'bash' Rolex for making crap watches? No. He returned it for another one just like the old one. It is still working perfect, after all these years
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