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iphone 6s sync problems

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Old Jun 17, 2017 | 08:21 AM
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Question iphone 6s sync problems

I have a new iphone 6s that will not give an audible text or email alert when attached to my sync bluetooth. It will vibrate but no audible alert tone. Both my phone and sync systems are up to date. Does anyone know a way to change this. I need to hear a text or email when they come to my phone when it is connected to sync. I do get tones when the media such as Pandora is playing through the truck but if the radio is off, nothing. I did not have this problem when I had a droid based product. Any suggestions?
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Old Jun 17, 2017 | 11:28 PM
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My wife had a similar problem with her new Iphone in her Jeep GC. She changed the lightning cable & it worked. I`m not saying this will fix your problem, just saying what worked for her.
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Old Jun 18, 2017 | 01:39 PM
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Mine does the same thing. Unless I'm using my phone as the source (either through Bluetooth or plugged in through USB), it won't give an audible alert, just a vibrate. I figure it's a safety feature, being that you should be driving, not texting or reading email.
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Old Jun 18, 2017 | 01:54 PM
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No disrespect meant but if it worked on Android why try to fix it with iPhone go back to Android.
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Old Jun 18, 2017 | 07:37 PM
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I enjoy the apple 6s and phones are not free. I'll take a Droid phone if you are giving them away. I just need it to make a sound when connected. It is a stupid safety feature (if it is a feature), I may not be driving. Should be a way to change that setting. I'll try connecting with the hard line and see if that does anything.
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Old Jun 18, 2017 | 07:52 PM
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In my experience with my 6s, it will only be audible is you are using the phone as a source (iTunes, pandora, etc), regardless if it's plugged in or not. If you are using fm or Sirius as the source for audio, the phone won't be audible.
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Old Jun 18, 2017 | 07:56 PM
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I enjoy the apple 6s and phones are not free. I'll take a Droid phone if you are giving them away. I just need it to make a sound when connected. It is a stupid safety feature (if it is a feature), I may not be driving. Should be a way to change that setting. I'll try connecting with the hard line and see if that does anything.
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Old Jun 20, 2017 | 11:39 AM
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It's not the phone issue, it's that once the phone it's connected either through BT or cable all sounds go through the truck. If you have your phone connected but are listening to the radio, no sound, if you are listening to iPod then you get sound. Phone has to be selected on screen in order to have sound through speakers.
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Old Jun 20, 2017 | 12:20 PM
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I noticed the same thing when I switched to an iPhone from a droid. From what I could find, it's because of the way the iPhone and Sync handle text messages. I don't remember the details, but IIRC, basically they (iphone and sync) use different protocols to communicate text messages and they are not compatible. It's the same reason sync won't read out your texts from your iphone like it will from a droid. And because sync doesn't recognize the incoming text message, it treats the alert sound as any other sound (i.e. doesn't play through speakers unless your phone is selected as the input either with USB or BT).

Also, if you use your phone for navigation you will experience the same issue. If the phone is connected to the truck via BT, but you aren't tuned to BT Audio for the radio input, you won't hear the turn by turn voice prompts (wife/MIL found that out the hard way lol)
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