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How long should I give my mechanic?

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Old 07-10-2019, 02:21 PM
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Default How long should I give my mechanic?

Dropped the truck off on Monday around 4:45 pm for a cranking issue. Mechanic said he’d look at sometime Tuesday morning.

closing hour approaches on Tuesday with no word from the mechanic, so I call them. He said he didn’t have time to get to it.

Its getting near the end of the work day again(Wednesday) and still no word.

How long do I wait? I called Monday and asked for an appointment to avoid my truck sitting there. The owner said to bring it down whenever I want. The shop has good reviews, but this is annoying me.
Old 07-10-2019, 03:05 PM
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Drop by after work and see what he say's.
Old 07-10-2019, 03:08 PM
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You certainly don't want to burn bridges but I would call - If local maybe stop by. Above all be nice about it - never know what caused the delay.
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Old 07-10-2019, 03:09 PM
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It’s local.

I dont want to burn bridges. I called yesterday and the guy seemed a little annoyed with me.
Old 07-10-2019, 03:12 PM
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If it's not ready, pick it up and move on.
Old 07-10-2019, 03:47 PM
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He's annoyed at you ,it's your truck he didn't do what he said he would ,sounds like a bridge I'd burn
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Old 07-10-2019, 04:00 PM
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He should at least given you a reason for the delay. Common courtesy.
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Old 07-10-2019, 04:32 PM
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It really depends. I believe it is best to have a good relationship with your mechanic, dentist and doctor BEFORE you need them. The guy I use is a small one man operation and sometimes stuff ahead of me takes longer than anticipated. But the guy knows his stuff and works for about 2/3 the hourly rate of the big garages. If it is a bigger garage with multiple mechanics then work should be in a timely manner.

Just remember,

you can get it done right
get it done cheap
or get it done fast.

Pick 2, you can't have all 3.
Old 07-10-2019, 08:00 PM
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If this in your only daily driver with no back up vehicles, i can see the frustration.

This has happened to me on multiple occasions with a particular independent shop.
From what i can tell, they get newer quicker simpler 'emergency' jobs done first with their favorite customers before working on my vehicle.
Making sometimes a week's advance appointment with that shop hasn't helped at all.
First come, first served seems to have gone out the window with that shop.

What has helped somewhat is to pay a visit in person.
Phoning ''when is it gonna be done' is usually futile at least with that shop.
Sometimes the squeaky wheel doesn't always get the grease.

By the way i quit using that shop.
Old 07-10-2019, 09:31 PM
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I will give him till lunch tomorrow. If I hear nothing back, I’ll call him and tell him he can disregard any planned work and I’ll pick it up after I get off.


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