Frustrated - My EcoBoost Story
#1
Frustrated - My EcoBoost Story
My family and I were traveling in heavy rain on I65 in Birmingham, AL. I pulled into the far left lane to pass slower vehicles. When I accelerated the truck began to shake violently and rapidly lose speed and power. Several vehicles including a semi had to take evasive action to avoid a collision. The second time was on my return trip home. We were traveling on a two lane road in foggy conditions. We came to an area when the road split so you could pass slower vehicles. I, along with a car following, went to pass a slower vehicle which had moved to the right. When I was alongside the slower vehicle my truck began to shake and lose speed. I had to take evasive braking action to fall in behind the vehicle to my right because they were running out of room. The vehicle following me also had to take evasive action to avoid hitting me. and the car to my right. I took the truck to the dealer when I returned home. They replaced the CAC, installed a plastic shield, reprogrammed the computer, and replaced a defective CAT as was the recommended repair according to the issued TSB. On April 18th I was traveling once again in the rain.Twice on my trip the vehicle began to shake and lose speed when passing slower vehicles. The applied TSB did not fix the problem. I returned the vehicle to the dealership at the request of Ford customer care. They were unable to find an issue. The day the vehicle was returned the second CAT went out and had to be replaced. Ford has acknowledged the issue but has informed me that there is nothing they can do at this time. They offered to send me a buy back offer within ten days and after twenty days and several phone calls today they informed me that they are unable to buy back my truck. They also told me that I would have to live with the issue until they (if) come up with a fix. I am unwilling to continue to put my family at risk.
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canddmeyer (05-29-2013)
#2
Senior Member
I'm sorry you have to go through that. With all the issues people are having with the ecoboost, I'm never going to buy an ecoboost f150. You could threaten legal action and see if ford will buy it back.
#3
My family and I were traveling in heavy rain on I65 in Birmingham, AL. I pulled into the far left lane to pass slower vehicles. When I accelerated the truck began to shake violently and rapidly lose speed and power. Several vehicles including a semi had to take evasive action to avoid a collision. The second time was on my return trip home. We were traveling on a two lane road in foggy conditions. We came to an area when the road split so you could pass slower vehicles. I, along with a car following, went to pass a slower vehicle which had moved to the right. When I was alongside the slower vehicle my truck began to shake and lose speed. I had to take evasive braking action to fall in behind the vehicle to my right because they were running out of room. The vehicle following me also had to take evasive action to avoid hitting me. and the car to my right. I took the truck to the dealer when I returned home. They replaced the CAC, installed a plastic shield, reprogrammed the computer, and replaced a defective CAT as was the recommended repair according to the issued TSB. On April 18th I was traveling once again in the rain.Twice on my trip the vehicle began to shake and lose speed when passing slower vehicles. The applied TSB did not fix the problem. I returned the vehicle to the dealership at the request of Ford customer care. They were unable to find an issue. The day the vehicle was returned the second CAT went out and had to be replaced. Ford has acknowledged the issue but has informed me that there is nothing they can do at this time. They offered to send me a buy back offer within ten days and after twenty days and several phone calls today they informed me that they are unable to buy back my truck. They also told me that I would have to live with the issue until they (if) come up with a fix. I am unwilling to continue to put my family at risk.
Go higher and complain untill you have results. I can't stand companies that put profits ahead of safety and others well being.
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#8
Senior Member
I guess I'm lucky because I'm on my second EcoBoost and have never had this happen, but just what exactly do people want Ford to do.
The report of complaints on this site and to the NHTSA is very small compared to the large number of vehicles sold.
I understand people are frustrated and pissed off, as I would be if I had this issue, but I bet that Ford engineers are just as frustrated trying to figure out what exactly causes this issue to effect such a small number of vehicles.
I wouldn't want my truck recalled to fix something that has never happened to me.
The report of complaints on this site and to the NHTSA is very small compared to the large number of vehicles sold.
I understand people are frustrated and pissed off, as I would be if I had this issue, but I bet that Ford engineers are just as frustrated trying to figure out what exactly causes this issue to effect such a small number of vehicles.
I wouldn't want my truck recalled to fix something that has never happened to me.
#9
Senior Member
I would say there are more than a hand full of people on this forum that have had this issue and others with there ecoboost. Do we know if anybody has wrecked or been injured while their truck goes into limp mode. Either these trucks are flying off the lot or the dealers aren't carring them because the two dealerships I was shopping had very few eco's but a ton of the 3.7. This forum has the lovers and the haters for this engine. I hope they get this worked out because it sounds like the guys without problems are experienceing what Ford set out to do.
#10
Senior Member
is buying back the problem trucks to much to ask for, I've never had this issue 20k miles so far, always gets up and goes when I want it, but a few small things not related to eco pizz me of.
Last edited by cerhai; 05-29-2013 at 11:22 AM.