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Old Apr 19, 2022 | 05:22 PM
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Default USB Error

Wasn't even aware of the campaign to enable BlueCruise, but my dealer tried doing the update while the truck was in for a state inspection. Apparently they had an "issue with accessing the modem" and couldn't complete the update. I was told to "just have them try again on your next service visit." Mind you, I drove light enough that it's been to the shop twice since I picked it up last March and the first time was for an oil change a month ago. Either way, I'm not seeing this error on the infotainment screen. I'm guessing I'm about to have to butt heads with these guys.
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Old Apr 19, 2022 | 05:40 PM
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There are several very long threads on this mess. Search "Software Updates" to start.
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Old Apr 19, 2022 | 05:41 PM
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Originally Posted by roadPilot
There are several very long threads on this mess. Search "Software Updates" to start.
I did. Only one mention of the error I'm seeing, but no resolution.
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Old Apr 20, 2022 | 09:17 AM
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Originally Posted by FriedCheese
Wasn't even aware of the campaign to enable BlueCruise, but my dealer tried doing the update while the truck was in for a state inspection. Apparently they had an "issue with accessing the modem" and couldn't complete the update. I was told to "just have them try again on your next service visit." Mind you, I drove light enough that it's been to the shop twice since I picked it up last March and the first time was for an oil change a month ago. Either way, I'm not seeing this error on the infotainment screen. I'm guessing I'm about to have to butt heads with these guys.
Hi there! Can you send us a DM with more information? I’ll see how I can assist on my end. Thanks!
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Old Apr 20, 2022 | 09:41 AM
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Originally Posted by Ford Motor Co.
Hi there! Can you send us a DM with more information? I’ll see how I can assist on my end. Thanks!
Done.
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