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USB Error 15 at startup

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Old May 1, 2023 | 08:56 AM
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Question USB Error 15 at startup

Just took delivery of a new 2022 F150 Lariat, and at *almost* every startup, the Sync 4 screen displays a USB error 15:


I have nothing plugged into any of the USB ports. I did do a OBD scan, which found the following codes:


Searching these forums has not given me any insight. My best guess is a service tech updated sync using a USB drive, which resulted in this error, and for some reason it is persisted and won't clear. Anyone else encounter this issue? How do I resolve it? I'm hesitant to do a master reset.
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Old May 1, 2023 | 09:42 AM
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Leave the trouble codes in place. I doubt it was updated pre delivery and recommend you return to the dealership. They'll need to crank up their computers. It is possible that dealer did not properly "release" vehicle from delivery mode.


Last edited by henfield; May 1, 2023 at 09:49 AM.
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Old May 1, 2023 | 01:36 PM
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Post or PM me your VIN so I can take a look in PTS and see if I see anything there that can help.
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Old May 2, 2023 | 09:11 AM
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Originally Posted by nosnhojm
Just took delivery of a new 2022 F150 Lariat, and at *almost* every startup, the Sync 4 screen displays a USB error 15:


I have nothing plugged into any of the USB ports. I did do a OBD scan, which found the following codes:


Searching these forums has not given me any insight. My best guess is a service tech updated sync using a USB drive, which resulted in this error, and for some reason it is persisted and won't clear. Anyone else encounter this issue? How do I resolve it? I'm hesitant to do a master reset.
Hello! Send us a private message with your VIN and the name and location of your local Ford dealer. I’d be happy to see what I can do to assist with this concern. Thanks!

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Old May 22, 2023 | 08:16 AM
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Just updating for closure; this error went away on its own after the next OTA power-up update was installed.
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