Car play issue
Thread Starter
Senior Member
Joined: Jul 2024
Posts: 122
Likes: 59
Car play issue
Seems like at least once a day I have to hard restart my radio in my 2024 F150 XLT.
The issue is when I make a phone call, it shows connected everything looks fine, including people can hear me, but I can’t hear them. So I have to end up setting my phone to speaker. It works fine after I reset it. Seems to happen with Spotify everything looks like it’s playing but no sound. Any ideas? Again I reset the radio and everything works fine. The way I’m resetting it is holding the power and fast-forward button, that’s what I had a guy tell me to do. I’m guessing this is correct? Sorry if this is all been discussed I’m pretty new here. Thx
The issue is when I make a phone call, it shows connected everything looks fine, including people can hear me, but I can’t hear them. So I have to end up setting my phone to speaker. It works fine after I reset it. Seems to happen with Spotify everything looks like it’s playing but no sound. Any ideas? Again I reset the radio and everything works fine. The way I’m resetting it is holding the power and fast-forward button, that’s what I had a guy tell me to do. I’m guessing this is correct? Sorry if this is all been discussed I’m pretty new here. Thx
Last edited by DakotaF150; Aug 6, 2024 at 07:07 PM.
Junior Member
Joined: Aug 2021
Posts: 1
Likes: 0
Seems like at least once a day I have to hard restart my radio in my 2024 F150 XLT.
The issue is when I make a phone call, it shows connected everything looks fine, including people can hear me, but I can’t hear them. So I have to end up setting my phone to speaker. It works fine after I reset it. Seems to happen with Spotify everything looks like it’s playing but no sound. Any ideas? Again I reset the radio and everything works fine. The way I’m resetting it is holding the power and fast-forward button, that’s what I had a guy tell me to do. I’m guessing this is correct? Sorry if this is all been discussed I’m pretty new here. Thx
The issue is when I make a phone call, it shows connected everything looks fine, including people can hear me, but I can’t hear them. So I have to end up setting my phone to speaker. It works fine after I reset it. Seems to happen with Spotify everything looks like it’s playing but no sound. Any ideas? Again I reset the radio and everything works fine. The way I’m resetting it is holding the power and fast-forward button, that’s what I had a guy tell me to do. I’m guessing this is correct? Sorry if this is all been discussed I’m pretty new here. Thx
Thread Starter
Senior Member
Joined: Jul 2024
Posts: 122
Likes: 59
I experience the same issue with my car play with my 2021 F150 XLT. Very annoying and can't come up with a fix other than shutting the truck off and starting it, then it seems to reboot and work again. That's not great, usually driving and realize it's not working. It's been worse lately, wondering if they pushed an update that is affecting it. Technology is great, until it isn't working correctly!
Seems like at least once a day I have to hard restart my radio in my 2024 F150 XLT.
The issue is when I make a phone call, it shows connected everything looks fine, including people can hear me, but I can’t hear them. So I have to end up setting my phone to speaker. It works fine after I reset it. Seems to happen with Spotify everything looks like it’s playing but no sound. Any ideas? Again I reset the radio and everything works fine. The way I’m resetting it is holding the power and fast-forward button, that’s what I had a guy tell me to do. I’m guessing this is correct? Sorry if this is all been discussed I’m pretty new here. Thx
The issue is when I make a phone call, it shows connected everything looks fine, including people can hear me, but I can’t hear them. So I have to end up setting my phone to speaker. It works fine after I reset it. Seems to happen with Spotify everything looks like it’s playing but no sound. Any ideas? Again I reset the radio and everything works fine. The way I’m resetting it is holding the power and fast-forward button, that’s what I had a guy tell me to do. I’m guessing this is correct? Sorry if this is all been discussed I’m pretty new here. Thx
Thread Starter
Senior Member
Joined: Jul 2024
Posts: 122
Likes: 59
Good morning! I would be glad to help you out with this Carplay concern should you need further assistance. Just shoot us a PM with your VIN and dealer name/location, and I'll get right on it. To send a private message, just click on our username and select "Send a Private Message to Ford Motor Co". Once you send over a message, I will be happy to start looking into this for you!
Senior Member First F150
Joined: Apr 2020
Posts: 4,695
Likes: 1,975
From: Boston, Ma
You wont hear anything from the Ford bot
i’ve had times where I can hear the caller they can’t hear me.
i’m suspect its an update issue. Apple updates more than Ford, so whether it Apple updates screwing it up or Ford I don’t know., but the system does get unstable any time an update arrives
i’ve had times where I can hear the caller they can’t hear me.
i’m suspect its an update issue. Apple updates more than Ford, so whether it Apple updates screwing it up or Ford I don’t know., but the system does get unstable any time an update arrives