I'm not seeing much about a recent issue I experienced regarding the display on my 2021. It worked and displayed properly the morning I started it. Drove about ten minutes and shut it off to fuel. When I started it back up the larger section of the screen was blue, the smaller side was white. The blue screen would not display any information regardless of selection. I turned off the truck and the issue remained. Made it to my destination, parked about an hour and when it was restarted everything was normal. Showed a photo of the screen to the service guy and they had no idea.
Has anyone else had a similar problem?

 

The infotainment nowadays is even more complex than Windows laptop so occasional issue is expected. If the issue doesn’t reappear then you should not be worried. If it happens frequently then you should bring it back to dealer (from the picture I doubt so). I had a similar issue once when I had just bought the truck but it doesn’t appear again after 2 months. This SYNC has less issue than BMW iDrive NBT EVO in my last car.

 

My STX had this happen for the second time today. It has been on the navigation screens both times, and has gone away after a couple of restarts. Both times have been when I was actually going to use the navigation because that's just my luck. Going to look for a third strike before taking it in because it seems like more of a bug than mechanical problem.

 

I had an issue with the volume one day. The volume can be adjusted separately for different things. While the navigation is speaking you can adjust the navigation volume and similarly with any prompts when Google/Siri is speaking. The volume got stuck on Prompt Volume 1 day while I was driving and wouldn't let me adjust the radio or navigation volumes. It reset itself after I turned off the truck and restarted it 15-20 minutes later.

 

Just had this happen on my 21 Lariat today.

 

it just had the same issue

 

With Ford seemingly not being able to manage / push software updates with bug fixes... is there a procedure to force reboot the system?

 

Yes, I’d like to know this too. I suspect various modules get messed up when booting from time to time, and correct when restarted. But I believe the truck doesn’t fully power down when initially shut off, so you have to wait a while to correct these bugs. I’ve had both the blue screen navigation freeze and the audio volume stuck on prompt. Also various other glitches including the satellite data not being available, so satellite radio won’t load, and navigation shows a GPS not available icon. It would be nice to be able to force a reboot when something seems corrupted, rather than waiting through the normal shutdown cycle.

 

Hold Power and Seek Forward on the center stack controls and it will restart the APIM and resolves most issues like this. I had to do it a lot in my 2019 because it had a weird problem of the USB ports not working on cold days which meant no CarPlay. Just held those buttons and problem solved. Have done the same on my 2021 a couple times when wireless CarPlay wasn't connecting, but thankfully my 2021 has been solid.

There is a steering wheel button combo too that does the same thing. Might be the center button and seek forward on the steering wheel controls? I have only done that one once and it was a long time ago.

But I would give it a shot. The power button and seek forward soft reboot works for almost any Ford vehicle. Even my wife's 2017 Focus Electric.

 

That’s a good idea to try, Vulnox. I imagine Ford does not have the system shut down at first with key off, so that restart is fast with short interval stops like fueling. I imagine there is some way to reboot the whole architecture on command if restarting the individual module doesn’t fix the bug. If I’m remembering correctly I once saw somebody comment that on startup various modules have to do some sort of handshake on the communications bus, and if there is too much traffic things time out and don’t get properly initialized.