Automatic steps not coming out

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Dec 20, 2023 | 11:23 AM

Haysumif

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5 Year Member

Joined: Sep 2017

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Automatic steps not coming out

after I did an update, 6.8.0 my steps sometimes does not come out. I have to close the door and reopen the door. Wondering if anybody has the same problem
2021 f150 limited

Dec 21, 2023 | 07:59 AM

PB2021

Senior Member

Joined: Sep 2021

Posts: 441

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From: Manitoba

Could it just be coincidental timing and they are needing lubricant as they are starting to seize?

Dec 21, 2023 | 09:03 AM

RossRR

Senior Member

Joined: Aug 2016

Posts: 1,201

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From: Minneapolis

6.8.0...wow, you are one of the early ones. Did you try a soft system reboot and see if it improves (radio power button and forward scan button hold until Sync resets)? I do this after each over the air update.

Last edited by RossRR; Dec 21, 2023 at 09:39 AM.

Dec 21, 2023 | 09:10 AM

Ford Motor Co.

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Quote:

Originally Posted by Haysumif

after I did an update, 6.8.0 my steps sometimes does not come out. I have to close the door and reopen the door. Wondering if anybody has the same problem
2021 f150 limited

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.