Originally Posted by EmergencyManagement

A) Why were they still taking orders last week for new trucks when mine was ordered WAY before that.
B) I am out money. I'm out the price difference between the 2022's and the 2023's.
This was a crap move by Ford.

Originally Posted by EmergencyManagement

In March we signed the order and it (as I'm told) became a customer order. But at first I'm not sure how it was assigned. Even the Ford rep from fleet sales acknowledged it as a custom order.

Originally Posted by f one fiddy

You weren’t ****ed by Ford. You were ****ed by Ford’s suppliers, who failed to honor their contract to deliver the parts for your truck on schedule. To be fair, they probably got ****ed by their own suppliers or port delays too. I pity anyone who works in supply chain right now. When it comes to delays and parts shortages, you have to see it to believe it.

Originally Posted by EmergencyManagement

So long story short we needed a new truck for the Search & Rescue, UAS Support and general disaster response team. I ordered a XL with 7.2K Pro Power on board, mainly because the truck could power the trailer, charge drones, that kind of stuff. Wasn't overly fancy truck, but had the off road package and some other stuff. The dealer we bought it from ordered it for their inventory in December. We signed the order form in March. It wasn't built yet so we had time to make some changes on what they had on order. Dealer made the changes and we figured it was going to be awhile, not the end of the world.
Found out earlier this week Ford cancelled the order. We were told -by Ford- that we could re-order a 2023 at the increased price because prices are going up and the chip shortage affected a lot of people. Pretty much told to pound sand. I've literally bought (2) 2021 F-150s in the past year and I have 2 other F150's sitting in my fleet and one F250.
I was really disappointed in the whole deal and reconsidering where we go from here. I'd of been completely fine to be told it was going to be a while and we may get changed to a 2023 (we ordered a 2022). But nope, even with a signed order 2 months ago we were told it was cancelled. The Dealer is livid and we're out of luck. We had a topper on order and a bed slide. I can get those cancelled I think.

Originally Posted by roadPilot

That's why you should have quoted ALL of what I said, not half of it. I said, "A DORA is not a binding contract, either. It's simply an acknowledgement that an order was received. Again, no contractual obligation for Ford to build or deliver a vehicle to the buyer."

Originally Posted by roadPilot

Beyond that, please identify the state(s) where a Ford Dealer Order Receipt Acknowledgement between the dealership and the manufacturer is a binding contact between the manufacturer and the customer that obligates the manufacturer to build and deliver a vehicle the customer.

Originally Posted by mazeppa

My custom XL order was submitted 22nd Feb 2022 with a confirmation email the same day, made my last change on my order 30th March. I have been patiently waiting for a VIN or any communications from Ford after my order. So today I started being less optimistic on getting my custom order after reading this thread's title and the first post. Then out of nowhere today I get the email from Ford with a VIN and a build date "the week of June 20, 2022".

Originally Posted by Farmerj

Some parts of the country have lots full of vehicles. Others, lucky to see used cars on them.

makes one wonder what’s really going on.

I drive truck OTR so I drive past lots of locations and it’s not just fords.

people claim RV’s aren’t available… bull. Go take a drive and pick out what you want.

boats are the same way.

can’t tell me these dealers have 200+ campers/boats/vehicles on the lot and everyone of them has a sales contract.

Originally Posted by Pioneer74

Was the truck still classified as being ordered as a stock unit when it was cancelled?