2023 Connectivity issue
So, I am 1 month into the 3 month trial of the Connectivity subscription.
I live outside of a major metro area so the ATT network is relatively available.
As a matter of fact, if and when (rarely) the Connectivity works, there really aren’t any dead spots between my home and work routes.
The truck occasionally logs on during power up. I would say 50/50.
If it loses connectivity it does not recover on its own. Occasionally, it will respond to a power cycle, but not always. Another 50/50 deal.
I actually like the onboard Nav, Traffic and Weather presentation, however it is completely unreliable.
I don’t know if ‘they’ throttle’ data since it’s a ‘free trial’ but if they do that, it completely tanks the desire to actually pay for a data package that doesn’t work.
Anyway, I can’t find any sort of signal strength indication, and even if I could, I would not (edit) be able to differentiate between a network problem, an antenna problem or a receiver problem.
Does Ford have any sort of utility the dealer can use to troubleshoot the issue?
I am going in for my first service in June and figure I would have them look at it. But my expectations are very low in this regard, especially when I read about dealers telling people they can’t fix something ‘if there are no codes’. Which is laughable.
I have read through some posts here but haven’t seen anything about systemic connectivity issues, maybe I missed those.
I am very happy with the truck otherwise, so far, have gone 3000 miles in a month of ownership (5.0, 302, XLT, extended wheelbase, special order)
I have also learned a lot from reading posts here and there seem to be some decent knowledge base among the members.
Thanks for any input on this matter.
I live outside of a major metro area so the ATT network is relatively available.
As a matter of fact, if and when (rarely) the Connectivity works, there really aren’t any dead spots between my home and work routes.
The truck occasionally logs on during power up. I would say 50/50.
If it loses connectivity it does not recover on its own. Occasionally, it will respond to a power cycle, but not always. Another 50/50 deal.
I actually like the onboard Nav, Traffic and Weather presentation, however it is completely unreliable.
I don’t know if ‘they’ throttle’ data since it’s a ‘free trial’ but if they do that, it completely tanks the desire to actually pay for a data package that doesn’t work.
Anyway, I can’t find any sort of signal strength indication, and even if I could, I would not (edit) be able to differentiate between a network problem, an antenna problem or a receiver problem.
Does Ford have any sort of utility the dealer can use to troubleshoot the issue?
I am going in for my first service in June and figure I would have them look at it. But my expectations are very low in this regard, especially when I read about dealers telling people they can’t fix something ‘if there are no codes’. Which is laughable.
I have read through some posts here but haven’t seen anything about systemic connectivity issues, maybe I missed those.
I am very happy with the truck otherwise, so far, have gone 3000 miles in a month of ownership (5.0, 302, XLT, extended wheelbase, special order)
I have also learned a lot from reading posts here and there seem to be some decent knowledge base among the members.
Thanks for any input on this matter.
Last edited by wrench650; May 12, 2023 at 11:11 PM.




