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12" Screen restarts constantly

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Old Jan 29, 2023 | 12:56 PM
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dwatkinsics's Avatar
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Default 12" Screen restarts constantly

2021 F150 XLT Powerboost - It updated yesterday with the Amazon Alexa stuff and since then the screen restarts around 7 times then stays off. I've tried the reset with the volume button and right arrow. Anything else I can try before taking to the dealer? Both local Ford dealers won't take an appointment. They say just drop it off for 4-5 days to get looked at!
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Old Jan 29, 2023 | 01:55 PM
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Originally Posted by dwatkinsics
2021 F150 XLT Powerboost - It updated yesterday with the Amazon Alexa stuff and since then the screen restarts around 7 times then stays off. I've tried the reset with the volume button and right arrow. Anything else I can try before taking to the dealer? Both local Ford dealers won't take an appointment. They say just drop it off for 4-5 days to get looked at!
Try disconnecting battery for 30 minutes another way to reset it. I had an issue on my 2013 F150 and that fixed it
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Old Jan 29, 2023 | 06:11 PM
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Originally Posted by harley0328
Try disconnecting battery for 30 minutes another way to reset it. I had an issue on my 2013 F150 and that fixed it
power boost has 2 batteries I believe…did you disconnect both?
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Old Jan 30, 2023 | 01:35 PM
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Tried disconnecting the battery but did not work. I didn't disconnect the powerboost battery....didn't want to mess with it. Guess dealer next if there's nothing else to try?
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Old Jan 30, 2023 | 02:33 PM
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My 12" screen reboots every now and again...over the 13 months I've had it, it has done it maybe 4 times, all randomly and seemed fine after it restarted.
It's definitely freaky when it happens while driving.

Hope you can get a loaner...they were like gold around here last time I talked to my dealer.
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