I bought my first truck, a 2015 F150 Lariat. It was pure love for 10 weeks, then I had fault codes (dealer says 30 in total) slam into me while driving down the highway. After $800 in diagnostics, the dealership said water in the tail light caused a short in a wire and he's surprised I didn't have a fire. I bought the best warranty I could get my hands on and the warranty adjuster said there was a crack along the side of the tail light causing moisture to get in, cause corrosion, and short out the wire. My salesman is working with the General Manager and Service Manager to see if they can do anything to help since the warranty won't cover it. Right now the cost is estimated at $2150, but if the problem isn't fixed with a new light set-up, then the short has caused additional problems in the wiring harness and I'm getting closer to $5k.
I can't find anyone else who has had this problem and even my insurance company is saying they've never dealt with anything like that before. Anyone here have or heard of

this kind of problem?

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That's a first for me. $800 in diagnostics alone, Gawt Damn!

 

Honestly, between the warranty people and your insurance company you are being taken advantage of. It doesn't matter if your insurance company has heard of this before or not, they should be covering this if the warranty doesn't.

 

This is the truth. However I have had issues with the Ford easy care warranty. Not sure what aftermarket warranty you have.

I had a brake brake issue a month or two after I bought my truck. The dealership claimed my pad/caliper seized on the rotor and destroyed both rear brakes. Said I needed all new everything for rear brakes to the tube of about $750. I called BS because this happened on my wife’s old grand Cherokee. It was definitely noticeable. In fact, you couldn’t miss it. The dealership stood by their diagnoses and I said cool, I’ve got easy care and wasn’t concerned. Got a call a couple hours later saying it wouldn’t be covered. I was furious. Called the warranty company myself and demanded answers. The direct quote was it’s all in how it is worded when they call to report it. One word being used before another can give the warranty company an out. In the end, the dealership ended up covering the repairs after I went to the lender of the dealership through a mutual friend. The service manager was not pleased to say the least.

Point of this story is two things. First it is important to tell them ahead of time they need to be very careful about wording and to argue it should be covered on your behalf. Second, it’s all about each dealership. I went through three dealers before I found one I felt like was actually in it to help the customer. Since this event, I’ve gotten three things covered under warranty and will be getting the timing chain repair done in the next 6 months to a year.

 

Thank you everyone. The dealer where I bought it worked with the service center to bring down the estimate. They felt like even though the damage wasn't listed on their inspection reports, they couldn't confirm or deny that the damage and amount of corrosion initiated while they still had it on their lot. They then sent a check for $1k so I had to bring in $400 which is lower than my insurance deductible. The next day I got the truck back and everything seems to be working well. Today I'm hooking up the camper and taking a short drive to make sure everything is working well with that.
Thanks again!