USB sync 3 update trouble

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Apr 14, 2018 | 04:51 PM

Aulutas

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Joined: Apr 2018

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From: Haverhill, Ma.

USB sync 3 update trouble

After downloading sync 3 update to had, unzipping file, then transferring to USB device, install screen shows not enough space. USB is 64 gig, no other files on it. Running version 1 and updating to version 3... please help!

Apr 14, 2018 | 05:01 PM

budgreen

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Joined: Aug 2016

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Do you have another stick to try? I used one that was smaller than required and it worked.

Apr 14, 2018 | 05:03 PM

Aulutas

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Joined: Apr 2018

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From: Haverhill, Ma.

I do have a smaller one and will try it!!

Apr 14, 2018 | 05:05 PM

escape438

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Joined: Apr 2018

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Is your drive formatted in the exfat format as per the instructions? I just updated mine using a 32gb usb stick.

Apr 14, 2018 | 05:06 PM

budgreen

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Joined: Aug 2016

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Ok just some advice, it takes a while to update in the truck. Don't pull the stick out until it tells you to.

Apr 14, 2018 | 05:07 PM

Aulutas

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Joined: Apr 2018

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From: Haverhill, Ma.

Quote:

Originally Posted by escape438

Is your drive formatted in the exfat format as per the instructions? I just updated mine using a 32gb usb stick.

What Is exfat?

Last edited by Aulutas; Apr 14, 2018 at 05:08 PM. Reason: wrong autocorrect

Apr 14, 2018 | 05:16 PM

escape438

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Joined: Apr 2018

Posts: 5

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Quote:

Originally Posted by Aulutas

What Is exfat?

It's a filsystem for the flash drive. Different operating systems/platforms use different formats (ie windows, Mac, etc)
What are you using? Windows or OSX?
The instructions on the ford owner site should provide directions to formatting your flash drive.
IE: Right click on your flashdrive, select format and then pick exFat in the filesystem dropdown (below capacity)
Then drag and drop the files you have extracted from the zip archive to the flash drive.

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Apr 14, 2018 | 06:17 PM

Aulutas

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Junior Member

Joined: Apr 2018

Posts: 4

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From: Haverhill, Ma.

Issue resolved!!!!

[QUOTE=escape438;5739145]It's a filsystem for the flash drive. Different operating systems/platforms use different formats (ie windows, Mac, etc)
What are you using? Windows or OSX?
The instructions on the ford owner site should provide directions to formatting your flash drive.
IE: Right click on your flashdrive, select format and then pick exFat in the filesystem dropdown (below capacity)
Then drag and drop the files you have extracted from the zip archive to the flash drive.[/QUOTE

thank you very much! Reformatting the USB and re downloading file worked!!! Update successful!!!