I picked up my new F150 last Friday, and received my first text today while driving. The radio was playing, and when I pushed the button to have the text read to me, I could barely hear it. The radio volume did not go down, and the text voice was barely audible. I am using a Galaxy S7 phone, full nav package with sync 3. Is this normal? Do I have a setting wrong somewhere? On my 2014, the radio volume would shut off, and the text would come out fine.

 

Check your phone settings, might be on low volume

 

Make sure your B/T volume on your phone is turned up. And that the volume for the text is also turned up.... it's separate from the radio volume

 

Correct - same with NAV - when it starts to speak the text (or nav instructions) adjust the volume using steering wheel buttons (I'd guess the **** on the head unit would work as well).

I think, but not sure, that Nav volume and text volume are independent from each other

 

I have the same issue with my 2016 that I just picked up. Worked perfectly fine on a 2015 I traded in, now I can't hear the text volume while the radio is playing . When the radio is off the volume **** works for the text but when the radio is on you can't raise the text volume . I sent a PM to the tech people monitoring these threads And the response I got was use the volume **** I again explained to them that won't work and they have yet to respond back. Not a lot of help there!